Senior Program Manager

Sorry, this job was removed at 07:56 p.m. (UTC) on Wednesday, Aug 12, 2026
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Senior level
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Helping travelers explore the world. One journey at a time.
The Role
Lead planning, execution, and delivery of complex cross-functional programs; establish governance, manage risks and dependencies, align stakeholders, translate strategy into roadmaps, and communicate data-driven status. Promote tooling and AI/ML integration to improve program outcomes.
Summary Generated by Built In

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

In this role, you will:

  • Lead the planning, execution, and delivery of complex cross-functional programs, defining clear objectives, scope, timelines, and success metrics across multiple teams or workstreams.

  • Drive program governance by establishing and running routines such as status reviews, risk/issue management, dependency tracking, and decision forums to ensure predictable, high-quality outcomes.

  • Partner with engineering, product, and business stakeholders to translate strategic goals into integrated program roadmaps, aligning priorities, resolving conflicts, and securing commitments.

  • Own end-to-end program communications, providing concise, data-driven updates, dashboards, and insights to stakeholders and leadership, and ensuring transparent visibility into progress, risks, and changes.

  • Identify, analyze, and mitigate program risks and cross-team dependencies, using structured problem-solving, process improvement, and change management to keep delivery on track.

  • Leverage and promote the use of data, tooling, AI-driven systems, and standardized frameworks to optimize execution, and safely integrate and operate AI/ML‑enabled solutions that improve program outcomes and efficiency.

Minimum requirements:

  • Bachelor’s degree in a relevant field or equivalent practical experience in program or project management in a technical or product-driven environment.

  • Several years of experience leading multi-team or cross-functional programs from initiation through delivery, with accountability for scope, schedule, and quality.

  • Proven experience working closely with engineering and product teams, demonstrating fluency in technical concepts, system and API dependencies, and data-driven decision making for program planning and execution.

  • Demonstrated ability to manage program-level governance, including dependency management, risk/issue tracking, stakeholder alignment, and change control across services or domains.

  • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products or internal programs to enhance execution, visibility, or decision quality.

Preferred qualifications:

  • You have a demonstrated track record leading complex, multi-workstream IT integration or organizational transformation programs, such as converging an acquired company's technology, tooling, and operating models onto enterprise standards.

  • You have experience driving enterprise-wide business continuity management (BCM) or disaster recovery programs, including familiarity with ISO 22301 or equivalent frameworks, RTO/RPO validation, and cross-domain resiliency testing.

  • You have experience integrating AI-native products or platforms into an enterprise technology ecosystem, navigating governance, stakeholder alignment, and delivery sequencing across cross-functional teams.

  • You have a track record of managing stakeholder alignment across diverse groups, including legal, compliance, works councils, and multi-company leadership teams, in high-complexity, cross-org programs.

  • You are comfortable owning end-to-end program delivery across concurrent, interdependent programs, with the ability to set governance frameworks, delivery standards, and risk escalation paths across a portfolio.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Skills Required

  • Bachelor's degree or equivalent practical experience in program or project management in a technical or product-driven environment.
  • Several years of experience leading multi-team or cross-functional programs from initiation through delivery, with accountability for scope, schedule, and quality.
  • Proven experience working closely with engineering and product teams, including fluency in technical concepts, system and API dependencies, and data-driven decision making.
  • Demonstrated ability to manage program-level governance, including dependency management, risk/issue tracking, stakeholder alignment, and change control across services or domains.
  • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to products or internal programs.
  • Track record leading complex, multi-workstream IT integration or organizational transformation programs (e.g., technology/tooling/operating model convergence).
  • Experience driving enterprise-wide business continuity management or disaster recovery programs, familiarity with ISO 22301, RTO/RPO validation, and resiliency testing.
  • Experience integrating AI-native products or platforms into enterprise technology ecosystems, including governance and delivery sequencing across cross-functional teams.
  • Experience managing stakeholder alignment across legal, compliance, works councils, and multi-company leadership in high-complexity programs.
  • Comfort owning end-to-end delivery across concurrent, interdependent programs, setting governance frameworks and risk escalation paths.

What the Team is Saying

Christos Rigas

Expedia Group Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits Travel and wellness stipends, employee travel discounts, and access to industry credentials create distinctive lifestyle value aligned with the company’s mission. Feedback suggests these perks are widely valued and complemented by programs like charitable matching and volunteer time.
  • Parental & Family Support Paid parental leave for all parents, additional time for birthing parents, caregiving leave, and fertility/family‑building support indicate comprehensive family backing. Immediate eligibility and flexible return‑to‑work options further strengthen this area.
  • Healthcare Strength Employer‑provided medical options are positioned as locally competitive and are supplemented by mental‑health platforms and neurodiversity coaching. Health coverage is regarded positively, with multiple support pathways beyond standard insurance.

Expedia Group Insights

Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Seattle, WA
16,000 Employees
Year Founded: 1996

What We Do

Expedia Group, Inc. is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Why Work With Us

Life at Expedia Group starts with the people and is shaped by how we work together. You’ll join a global community of curious teammates from different backgrounds, locations, and disciplines. Day to day, that means sharing ideas, taking ownership, and solving problems together.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery

Expedia Group Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQSeattle, WA
JP
VE
HK
MY
Amsterdam, NL
Antalya, TR
Athens, GR
Auckland, NZ
Austin, Texas
Bangkok, TH
Barcelona, ES
Beijing, CN
Bengaluru, Karnataka
Berlin, DE
Bothell, US
Brisbane, AU
Brussels, BE
Chicago, US
Cologne, DE
Copenhagen, DK
Dallas, US
Denpasar, ID
Dubai, AE
Dublin, IE
Edinburgh, GB
Fort Lauderdale, US
Geneva, CH
Gurugram, Haryana
Gurugram, IN
Hanyang, KR
Ho Chi Minh, VN
Issaquah, US
İstanbul, TR
Johannesburg, ZA
Kailua-Kona, US
Kilkattalai, JO
Lahaina, US
Lisbon, PT
London, GB
Lyon, FR
Madrid, ES
Manila, PH
Marseille, FR
Melbourne, AU
Miami, US
Milan, IT
Mohokare, ZA
Montréal, CA
Munich, GD
Paris, FR
Poipu, US
Praha, CZ
Rome, IT
San Francisco, California
San Leonardo, PH
Sham Chun Hu, CN
Shanghai, CN
Singapore, SG
Springfield, US
Stockholm, SE
Sydney, AU
Taipei City, TW
Tokyo, JP
Toronto, CA
Wrocław, PL
Learn more

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account