About this opportunityWe are looking for a Senior Program Manager to join our PDU PMO team in Canada. The team consists of approximately 15 members and is responsible for planning and delivering Product R&D releases on time,
within scope, and with high quality.
In this role, you will lead large-scale software development programs (>50 people across multiple teams) and play a key part in driving how we deliver products to market. You will work closely with Product Management,
R&D, Release Management, and other stakeholders e.g. Service Delivery and Market Area team to secure successful delivery of our product roadmap to the customers.
This role could be based in Brazil.
What you will do:
- Lead and manage end-to-end software development programs (>50 people), from initiation through delivery and closure
- Own program planning, including scope, timelines, milestones, and resource alignment across Agile teams/ARTs
- Drive Product R&D release execution, ensuring on-time delivery to agreed scope, quality, and budget
- Coordinate dependencies across teams and domains, identifying and managing risks, issues, and impediments early
- Facilitate Agile/SAFe ceremonies at program level (e.g., PI planning, system demos, inspect & adapt) in collaboration with RTEs and line managers
- Provide clear, data-driven program status reporting and communication to stakeholders and leadership
- Support and/or drive organizational change initiatives needed to meet market and industry needs (ways of working, tooling, governance)
- Foster a culture of continuous improvement, collaboration, and accountability across the program
- Ensure compliance with Ericsson processes, quality standards, and security requirements
The skills you will bring:
- Solid experience managing large software development programs (typically >50 people across multiple teams or ARTs)
- Proven track record of successfully delivering software development programs on time, in scope, and with high quality
- Demonstrated Agile ways of working experience (e.g., Scrum, Kanban, SAFe), with practical application at program or ART level
- Strong skills in program governance: planning, risk and issue management, dependency management, and change control
- Experience with continuous delivery / DevOps practices and metrics
- Excellent stakeholder management and communication skills, with experience working across Product, R&D, and business functions
- Strong analytical and problem-solving skills, with the ability to make decisions in complex, fast-changing environments
- Proficiency with common Agile and project management tools (e.g., Jira, Confluence, or similar)
- Post-secondary degree in Engineering, Computer Science, or a related field, or equivalent practical experience
Nice to have (can be learned in the role):
- Experience in telecommunications, networks, or product development in a complex technical domain
- Familiarity with SAFe (Scaled Agile Framework) at ART or Solution level (certification is an asset but not required)
- Experience working in a global matrix organization with distributed teams
- Knowledge of Ericsson products, platforms, or internal processes (can be developed on the job)
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Brazil (BR) || Indaiatuba
Req ID: 788548
Skills Required
- Experience managing large software development programs (>50 people across multiple teams or ARTs)
- Proven track record of delivering software programs on time, in scope, and with high quality
- Demonstrated Agile ways of working (Scrum, Kanban, SAFe) with practical application at program or ART level
- Program governance skills: planning, risk and issue management, dependency management, and change control
- Experience with continuous delivery / DevOps practices and metrics
- Excellent stakeholder management and communication skills across Product, R&D, and business functions
- Proficiency with Agile and project management tools (e.g., Jira, Confluence, or similar)
- Post-secondary degree in Engineering, Computer Science, or related field, or equivalent practical experience
- Experience in telecommunications, networks, or complex technical product development
- Familiarity with SAFe at ART or Solution level; SAFe certification is an asset
- Experience working in a global matrix organization with distributed teams
- Knowledge of Ericsson products, platforms, or internal processes
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
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Retirement Support — U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
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Parental & Family Support — U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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