About this opportunity:
We are excited to announce the opportunity to join Ericsson as an Engineer Manager supporting the Packet Core / 5GC business across Latin America. In this role, you will ensure customer value and satisfaction through efficient service delivery while working closely with global delivery centers, product units, and customer-facing teams. You will lead a newly created team and play a key role in building capabilities, driving operational excellence, and supporting customers across the LATAM market.
This opportunity is ideal for a leader who is passionate about people, business, and strategy, and who thrives in a dynamic delivery environment.
What you will do:
- Lead and develop a team through performance management, career development, competence development, recruitment, and resource management.
- Drive team engagement, communication, and effective utilization of resources.
- Ensure smooth transitions from pre-sales to delivery and successful execution of service delivery commitments.
- Lead project delivery activities within the Packet Core domain and support delivery readiness and growth planning.
- Build high-performing teams through recruitment, capability development, and talent management.
- Manage talent demand and talent pools, including leveraging global service delivery centers.
- Drive operational and delivery excellence through quality, knowledge sharing, continuous improvement, and automation initiatives.
- Build strong relationships with customers and stakeholders while supporting escalation management and business needs.
- Collaborate with other leaders across Packet Core and Core Network domains to support solutions, resource planning, and delivery success.
- Introduce new technologies and capabilities to customers while fostering continuous improvement and profitability.
- Foster strong customer relationships at management levels and oversee financial and quality performance metrics.
The skills you bring:
- Bachelor's degree in Engineering. An MSc, MBA, or equivalent experience is preferred.
- Proven leadership experience as a line manager or team lead.
- Ability to lead, coach, motivate, and develop high-performing teams.
- Proven experience in planning, recruiting, and building competence.
- Cloud Core experience across solutions, products, and services.
- Understanding of CSS Service Delivery processes, models, and strategy.
- Strong stakeholder management skills with the ability to mobilize support across customers, partners, and internal organizations.
- Knowledge of delivery operations, sales processes, and financial management principles.
- Strong communication, customer engagement, and market awareness skills.
- Passion for quality, competitiveness, and continuous improvement.
Location: This position is open to candidates based in any location across Latin America
Skills Required
- Bachelor's degree in Engineering
- Proven leadership experience as a line manager or team lead
- Ability to lead, coach, motivate, and develop high-performing teams
- Proven experience in planning, recruiting, and building competence
- Cloud Core experience across solutions, products, and services
- Understanding of CSS Service Delivery processes, models, and strategy
- Strong stakeholder management skills and ability to mobilize support
- Knowledge of delivery operations, sales processes, and financial management principles
- MSc, MBA, or equivalent experience
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
