Senior Program Manager - Technical

About The Job

The Red Hat Commercial Services organization is looking for a Senior Program Manager to join us remotely in the western U.S. In this role, you’ll actively manage programs to successful completion from initiation through delivery and closure. This requires excellent coordination of cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. You should be an experienced program management professional with a full understanding of industry standard project management practices with the ability to interact with Red Hat and customers. You will work on problems with diverse scope, evaluate identifiable factors, and demonstrate good judgment in selecting methods and techniques for obtaining solutions. You'll also need excellent communication skills and the ability to support multiple teams and geographies for Red Hat's fast-growing Services team. Preferred remote work locations are applicants that reside within the U.S. Pacific, Mountain, and Central time zones. 

What You Will Do

• Control program requirements, scope, and change management issues
• Determine, monitor, and review all program economics to include costs, operational budgets, staffing requirements, resources, and risk
• Ensure adherence to legally binding requirements
• Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking programs through integration of various project management tools
• Manage program forecast projections to both client and internally within Red Hat
• Work with management on program proposals, bids, contracts, estimates, and schedules and contribute to project estimation process
• Plan, schedule, monitor, and report on activities related to the program, including subcontractor monitoring
• Establish appropriate metrics for measuring key program criteria
• Develop project control and reporting procedures and manage changes in operational plan
• Undertake status review meetings among program team members and clients
• Integrate and use specific industry PM and technical delivery methodologies (e.g. PM methodologies based on Agile, Red Hat Services Project Management Methodology, Systems/Software Development, Product Development)
• Assist in the training of the project team on application of appropriate procedures and motivate  team members to accomplish project goals, meet established schedules and resolve technical and operational issues
• Maintain awareness on emerging technologies and Project Management techniques
• Travel to work alongside regional accounts and service provider partners in person

What You Will Bring

• 5-10 years of relevant program and project management experience; preferably managing large, complex enterprise IT projects
• Experience using various project management and agile tools, frameworks, and methodologies
• Track record of successfully managing multi-workstream programs from inception to closure
• Experience with establishing and contributing to process improvements
• Experience in dealing with programs and multicultural and multidisciplinary teams
• Ability to work effectively across a widely diverse management team, as well as a broad spectrum of internal and external partners
• Exceptional written and verbal communication skills, inclusive of the ability to communicate and integrate with executive level customer personas
• Solid organizational skills and attention to detail; ability to handle multiple priorities in a fast-paced environment
• Healthy balance of business and technical background
• Ability to articulate the Project Management value proposition and be an evangelist for the Red Hat Services PM methodology and techniques
• Bachelor's degree in a related field or equivalent experience
• Scrum master, lean, product management, and project management certifications and computer science training are a plus
• Experience with and knowledge of open source software technologies preferred
• Ability to travel frequently to work alongside customers and visit customer sites - up to 75% annually

#LI-REMOTE #LI-AL2

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.