Jobs at Red Hat

Manage financial services consulting accounts, sell complex Red Hat services and solutions, develop territory revenue, and oversee project delivery, governance, scope, margins, forecasts, and escalations. Partner with sales, architects, consultants, alliances, customers, and legal teams to create technical offerings focused on OpenShift, AI, virtualization, automation, containers, and middleware. The role also manages customer programs, resources, negotiations, and enablement needs.

Provides technical account management for enterprise customers using Red Hat Ansible and infrastructure solutions. Advises on automation adoption, implementation, configuration, tuning, and best practices; leads technical health reviews; coordinates incident resolution and product teams; monitors adoption and success plans; communicates service disruptions; and advocates for customers. Requires deep automation, OpenShift, Kubernetes, containers, DevOps, enterprise architecture, and customer engagement expertise, with occasional regional travel.

Designs and leads enterprise middleware and application modernization solutions for Red Hat customers. Responsibilities include assessing legacy systems, developing architecture and technology strategies, advising stakeholders, guiding implementation teams, monitoring projects, and enabling cloud, container, microservices, and DevOps adoption. The role requires extensive customer-facing consulting, technical leadership, project oversight, and collaboration with global engineering, sales, consulting, and support teams.

Designs and delivers Red Hat cloud and infrastructure solutions for customers. Leads discovery, analysis, architecture workshops, pilot and production deployments, workload onboarding, and lifecycle management. Advises on automation, reliability, scalability, maintainability, high availability, and failover. Collaborates with product, engineering, consulting, support, and sales teams while developing repeatable delivery methodologies and tools.

Lead customer implementations of Red Hat automation, infrastructure, cloud, Linux, and container technologies. Assess business and technical needs, recommend solutions, troubleshoot complex issues, collaborate with support and application teams, develop automation playbooks, fix code, coordinate cloud workflows, and mentor less experienced consultants while delivering strong customer outcomes.

Lead cloud and infrastructure consulting engagements, implementing Red Hat technologies and advising customers on technical solutions. Troubleshoot complex cloud, application, and infrastructure issues; collaborate with customer support, application, and internal engineering teams; guide less-experienced consultants; coordinate project workflows; analyze and modify code; and deliver solutions involving OpenShift, RHEL, Kubernetes, containers, monitoring, and Ansible Automation Platform.

Deliver cloud architecture consulting for Red Hat customers, focusing on OpenShift, infrastructure, automation, reliability, scalability, high availability, and failover. Lead discovery and design workshops, customer pilots, production deployments, workload onboarding, and lifecycle management. Advise on enterprise virtualization and container platforms, collaborate with product, engineering, support, and sales teams, and develop repeatable consulting methodologies and tools.

Manage and grow strategic enterprise accounts in India by developing account strategies, driving retention, renewals, upsell and cross-sell opportunities, and coordinating solution architects, specialists, partners, and Customer Success teams. The role involves selling complex Red Hat IT solutions, cultivating executive relationships, aligning hybrid cloud offerings to customer needs, and demonstrating business value through ROI and TCO cases, particularly within the financial services industry.

Leads Red Hat’s Iberia consulting, learning, and technical account management services business. Owns revenue, bookings, margin, utilization, forecasting, profitability, delivery quality, sales support, and customer engagement. Manages people leaders, architects, and project managers while developing talent, capacity plans, partner capabilities, and strategic services opportunities. Partners with sales, country leadership, operations, and EMEA resource teams to close complex deals and deliver projects.

Lead design and delivery of scalable AI platform solutions across APAC, scope consulting engagements, architect distributed training/inference and production ML systems, mentor regional teams, align customer needs with Red Hat AI Platform, and represent Red Hat in regional/global AI strategy while traveling up to 40% in APAC.

Design and build production-ready enterprise AI architecture blueprints and open-source Quickstarts, integrate and benchmark model serving and telemetry, ensure secure, compliant deployments, and co-develop integrations with partners.

Lead design, implementation, and productionization of enterprise AI solutions on Red Hat AI Platform and OpenShift across APAC. Deliver end-to-end AI workloads (data pipelines, training, LLM serving, inference), drive pilot-to-production, implement responsible AI controls, mentor team members, and produce architecture and operational documentation.

Drive enterprise sales and adoption of Red Hat OpenShift, enterprise AI, and Software Factory solutions across Australia, New Zealand, and APAC. Lead complex platform opportunities, build executive relationships, develop business cases, coordinate technical specialists and partners, and guide customers from legacy virtualization toward secure, governed hybrid-cloud architectures. Promote Kubernetes, container platforms, automated software delivery, distributed inference, model serving, and agentic development workflows while building pipeline and mentoring account teams.

Leads complex consulting, training, and technical account management services sales engagements. Develops account strategies, cultivates executive and IT customer relationships, creates proposals, generates opportunities, negotiates contracts, forecasts pipeline, and closes solution-oriented deals. Partners with delivery, technical, and sales teams to expand engagements and support successful Red Hat technology adoption. Mentors junior team members and travels approximately 25–50%.

Architect and deliver enterprise Ansible Automation Platform solutions for regulated financial-services customers. Lead discovery, scoping, architecture, proof-of-concept, implementation, troubleshooting, and operationalization across infrastructure, cloud, security, compliance, and application environments. Integrate Ansible with cloud, virtualization, ITSM, identity, and secrets platforms; develop reusable automation content; advise executives and engineering teams; mentor consultants; and contribute to Ansible best practices and internal assets.

Acts as a trusted security advisor and technical liaison between Lightwell customers and Red Hat engineering teams. Supports security issue triage, patching, backporting, software supply-chain practices, and secure CI/CD adoption. Develops customer engagement plans, solution patterns, and technical documentation; mentors customer teams on security best practices; and collaborates with product, engineering, support, and consulting teams to resolve issues and drive platform adoption. International and customer-site travel may be required.

Provides proactive technical account management for enterprise customers using Red Hat OpenShift and infrastructure solutions. Conducts infrastructure reviews, advises on optimization and best practices, resolves complex technical issues, coordinates with engineering and support teams, documents cases, advocates for customers, leads account reviews, and mentors junior team members.

Designs and implements Red Hat cloud, container, and application architectures for enterprise customers. Leads on-site OpenShift and hybrid-cloud implementations, develops automation and deployment pipelines, and advises stakeholders on infrastructure, DevOps, microservices, API management, and continuous delivery. The role includes prototyping, solution integration, documentation, troubleshooting, mentoring, and promoting automation practices to improve availability and delivery speed.

Provides strategic technical guidance, hands-on support, and architectural advice to Red Hat customers. Identifies technical risks, resolves complex infrastructure issues, conducts technical and account reviews, and collaborates with engineering and product teams on escalations. Maintains expertise in Red Hat products, mentors junior staff, develops best practices, and supports customer success, retention, and optimization of Red Hat environments.

Lead consulting implementations of Red Hat OpenShift, AI, automation, and hybrid cloud solutions for enterprise customers. Advise stakeholders on infrastructure and business needs, design secure architectures, implement automation and AI orchestration workflows, remediate vulnerabilities, document solutions, manage technical issues, and mentor customers. The role requires advanced OpenShift, enterprise AI model serving, IT automation, RHEL, and strong English and Italian communication skills, with travel up to 20%.