About the Role
The Lead Event Operations Manager is responsible for driving the strategy, planning, and flawless execution of enterprise-level live events across our global offices. This role oversees the full event operations lifecycle—from pre-production planning and stakeholder alignment to onsite execution and post-event evaluation. The ideal candidate brings deep expertise in enterprise live event operations & production management, excels at collaborating with executive stakeholders, and can lead complex, high-visibility events such as ELT sessions, Board of Directors meetings, earnings calls, and large internal or external productions.
This individual will serve as the operational leader for our Live Events function, shaping best practices, improving workflows, mentoring the team, and ensuring a consistently exceptional experience for event participants and audiences.
What the Candidate Will Do (Responsibilities)
- Lead the end-to-end operations for enterprise-level live events, including planning, scheduling, stakeholder alignment, and onsite execution.
- Own and manage event readiness workflows, pre-production meetings, technical walkthroughs, and run-of-show scripts.
- Serve as the primary operational point of contact for executive stakeholders during high-profile events.
- Partner with AV Engineering, Workplace, Production, Communications, and external vendors to ensure seamless execution.
- Oversee onsite event operations—managing crew, backstage logistics, timing, cues, transitions, and risk mitigation.
- Identify operational risks and develop contingency and recovery plans for hybrid and in-person events.
- Develop, document, and refine event operations standards, SOPs, and best practices.
- Mentor and guide Event Operations Managers, Specialists, and Coordinators (levels 4 and 3), providing leadership and strategic direction.
- Drive continuous improvement by analyzing event performance, incorporating leadership feedback, and implementing scalable enhancements.
- Support long-range planning for event spaces, technology upgrades, equipment needs, and operational staffing models.
- Maintain positive relationships with external production vendors, rental houses, and event service providers.
Basic Qualifications (Minimum Requirements)
- 10+ years of professional experience in live event operations, event production, or corporate event management.
- 5+ years in a senior, lead, or managerial role supporting executive-level or large-scale events.
- Proven track record managing hybrid events, executive meetings, and multi-camera or AV-integrated productions.
- Demonstrated experience leading onsite event operations, coordinating cross-functional teams, and managing vendors or production crews.
- Strong understanding of event logistics, run-of-show planning, backstage operations, and technical readiness workflows.
- Ability to communicate effectively with senior executives and provide clear operational recommendations.
- Strong organizational, project management, and crisis-management skills.
- Experience developing and maintaining event processes, SOPs, and operational standards.
Preferred Qualifications
- Experience supporting ELT, BOD, CEO-level events, or other high-stakes executive productions.
- Background working with hybrid meeting platforms (Zoom, broadcast/streaming workflows).
- Experience collaborating with AV teams, creative teams, workplace teams, or external production agencies.
- Familiarity with technical production elements such as staging, lighting, audio, camera placement, event cues, and content playback systems (without requiring engineering depth).
- Prior experience leading or mentoring event operations teams or managing multiple event tracks simultaneously.
- Strong ability to improve processes, create scalable workflows, and drive operational excellence across a global environment.
- Budget oversight experience for event operations, equipment, or vendor services.
For San Francisco, CA-based roles: The base salary range for this role is USD $167,000 per year - USD $185,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD $167,000 per year - USD $185,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 10+ years of professional experience in live event operations, event production, or corporate event management
- 5+ years in a senior, lead, or managerial role supporting executive-level or large-scale events
- Experience managing hybrid events, executive meetings, and multi-camera or AV-integrated productions
- Experience leading onsite event operations, coordinating cross-functional teams, and managing vendors or production crews
- Strong understanding of event logistics, run-of-show planning, backstage operations, and technical readiness workflows
- Ability to communicate effectively with senior executives and provide clear operational recommendations
- Strong organizational, project management, and crisis-management skills
- Experience developing and maintaining event processes, SOPs, and operational standards
- Experience supporting ELT, BOD, CEO-level events, or other high-stakes executive productions
- Experience with hybrid meeting platforms, including Zoom and broadcast or streaming workflows
- Experience collaborating with AV, creative, workplace, or external production teams
- Familiarity with staging, lighting, audio, camera placement, event cues, and content playback systems
- Experience leading or mentoring event operations teams or managing multiple event tracks
- Experience improving processes and creating scalable workflows in a global environment
- Budget oversight experience for event operations, equipment, or vendor services
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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