Senior Program Manager, Sales and Success Transformation

Sorry, this job was removed at 04:07 a.m. (CST) on Tuesday, Dec 16, 2025
Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
We are looking for a highly strategic, analytical, and execution-driven Program Manager to lead complex, cross-functional transformation initiatives across Product, GTM, Strategy, and Operations. This role requires exceptional ownership, structured problem-solving, effective executive communication, and the ability to bring clarity and momentum to complex and ambiguous environments. You will design and manage the operating model that aligns teams, drives accountability, and accelerates business outcomes.
Own & Deliver a Connected & Transparent Transformation Portfolio
  • Maintain a unified source of truth across Product, Sales, Success, Strategy, and Operations.
  • Manage a Portfolio, leveraging Atlassian tools to deliver integrated roadmaps and cross-vector dependency tracking to ensure visibility and alignment.

Ownership & Accountability
  • Own program outcomes end-to-end, including success metrics, alignment to strategic goals, and delivery of measurable results.
  • Identify and surface risks early, facilitating conversations around tradeoffs and resource impacts.
  • Manage interdependencies across teams to protect timelines and accelerate execution.
  • Collect, analyze, and synthesize data to produce actionable insights and reports that track performance, health, and progress.

Strategic Problem-Solving
  • Tackle complex challenges by identifying root causes and developing clear, actionable solutions.
  • Make balanced, data-driven decisions that consider business, customer, and stakeholder needs.
  • Proactively identify and resolve obstacles that impact execution.

Analytical Thinking & Systems Approach
  • Apply systems thinking to understand dependencies across people, processes, and technology.
  • Identify themes, patterns, and opportunities for improvement across programs and portfolios.
  • Provide strategic recommendations that enhance impact, drive efficiency, and deliver measurable organizational outcomes.

Communication & Executive Influence
  • Communicate clearly and persuasively with diverse audiences, tailoring messages for clarity and alignment.
  • Influence executive stakeholders by presenting insights, earning buy-in, and ensuring transparency on program direction and progress.
  • Prepare executive-level updates, dashboards, and communications that support decision-making.

Program Management & Execution
  • Create structure from ambiguity and translate strategy into actionable plans with clear deliverables, milestones, and timelines.
  • Partner with program sponsors, cross-functional teams, and program managers to define scope, goals, resources, risks, and execution approaches.
  • Monitor program performance, manage risks, and deliver progress reports that demonstrate transparency and momentum.

Build & Maintain a Unified Transformation Operating Model
  • Design the end-to-end operating model for transformation across the GTM and Product teams.
  • Establish governance, DRIs, decision cadences, planning rituals, and teaming structures that drive accountability and execution.

Create Clarity Through Strategic Alignment
  • Develop program charters, problem statements, success metrics, and LRP (long-range plan) mappings for critical transformation initiatives.
  • Ensure every initiative is grounded in clear objectives and aligned to broader business goals.

Create Rigorous Prioritization & Planning Frameworks
  • Lead quarterly planning cycles (SteerCo) and portfolio prioritization processes.
  • Oversee backlog management to ensure initiatives are properly sequenced, staffed, and funded.

Experience
  • 10+ years in Program Management, Strategy & Operations, Transformation, PMO, Consulting, or a similar role.
  • Demonstrated success operating within fast-paced, high-growth, or matrixed environments.
  • Experience leading multi-quarter, multi-team transformation initiatives or portfolios.
  • Background working with GTM and Product organizations (Sales, Success, Marketing, Revenue Ops, Product, Eng) preferred.
  • Consulting, PMO, Change Management, or Business Operations experience is a strong plus.

Skills & Technical Proficiency
  • Strong command of program management frameworks (OKRs, DRI models, RAID/RACI frameworks, prioritization matrices, governance models).
  • Ability to quickly learn and adapt to new systems and operational models.
  • Familiarity with operational framework methodologies and cross-functional product operating rhythms is helpful.
  • Experience with establishing program charters and navigating portfolio management frameworks.

Behavioral / Leadership Qualities
  • Highly structured and detail-oriented, with exceptional organizational skills.
  • Strong executive presence and ability to influence without authority.
  • Comfortable working through ambiguity and establishing clarity from the ground up.
  • High integrity, professionalism, and commitment to transparency.
  • Curious mindset, continuous improvement orientation, and commitment to learning.

What the Team is Saying

Tiffany
Gautam
Tygrr
Ashleigh
Jensen
Javier

Atlassian Compensation & Benefits Highlights

  • Parental & Family Support Parental leave is described as up to 26 weeks for birthing parents and 20 weeks for non‑birthing parents, with inclusive family‑formation coverage. Support extends to fertility, adoption, surrogacy, tissue preservation, menopause/low‑testosterone, and resources for neurodiverse families.
  • Leave & Time Off Breadth PTO is presented as flexible or "unlimited" in practice alongside five paid volunteer days and charitable donation matching. Additional options like sabbaticals after five years and various leave programs broaden time‑away support.
  • Flexible Benefits A remote‑first "Team Anywhere" model provides a monthly remote‑work allowance, ergonomic support, and limited periods to work outside the designated location. A configurable Flex Wallet and learning budget enable personalization of benefits and resources.

Atlassian Insights

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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