Senior Program Manager, HR Operations & Transformation

Posted Yesterday
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Austin, TX, USA
In-Office
Senior level
Semiconductor • Manufacturing
The Role
Leads the design and maturation of HR portfolio governance, prioritization, reporting, and delivery practices. Manages cross-functional HR and technology initiatives from planning through adoption, provides executive visibility into risks and capacity, facilitates stakeholder decisions, and drives change management. Partners with HR, IT, Finance, Legal, and vendors while applying AI and automation responsibly to improve HR processes and project execution.
Summary Generated by Built In

We are looking for a senior project and program leader to influence how HR plans, prioritizes and delivers its work. There is no template to inherit. You will bring your experience and best practices to help design an approach that reflects who Ichor is and where it is headed, building shared ownership with partners across the organization. If you thrive on creating practices that last and the partnerships that sustain them, this role is for you.

 

This is a role of influence. You will work with leaders across HR, IT, Finance and the business, most of whom you will not manage. Your impact will come from clear thinking, sound recommendations, credibility and follow-through.

Responsibilities
What you will do

Create clarity and structure

  • Create a clear, simple way for HR work to be requested, prioritized and tracked, with defined ownership and transparent criteria

  • Recommend a right-sized approach to project standards, templates, tools and reporting that teams will actually use, starting simply and expanding as value is proven

  • Balance compliance obligations, executive priorities, business value, effort and readiness when helping leaders decide what to do and when

Provide visibility and insight

  • Give HR and executive leaders one honest view of priorities, risks, dependencies, capacity and progress, at the right level of detail for each audience

  • Anticipate conflicts and bottlenecks across the HR calendar, and bring options and recommendations to decision-makers early

  • Track benefits, adoption and outcomes, not only on-time delivery

Lead delivery and change

  • Lead high-impact, cross-functional initiatives from planning through launch and adoption

  • Guide initiative owners across HR and IT through planning, readiness, testing, launch and post-implementation learning

  • Drive change management so projects land with the people who use them, including impact assessment, communications, manager enablement and feedback loops

Partner across the organization

  • Build trusted relationships with HR Centers of Excellence, HR business partners, site HR, HR systems, IT, Finance, Legal and external vendors

  • Partner with these groups to keep controls, compliance and quality in view throughout delivery

  • Facilitate the forums that keep priorities aligned and decisions moving

Enable smarter ways of working

  • Use AI and automation to work smarter yourself, and model practical, responsible use for others

  • Identify where AI and automation can responsibly standardize and digitally enable HR processes, and help make sure those processes are sound first

How you work
  • Builder: you are energized by creating something, not only maintaining it

  • Critical thinker: you question assumptions, test the evidence and weigh the trade-offs

  • Influencer: you earn trust through credibility, clear thinking and follow-through

  • Pragmatist: you build structure without bureaucracy and focus on what moves the work forward

  • Candid and constructive: you report honestly, push back respectfully and escalate appropriately

  • Curious: you are quick to learn new tools and put them to practical use

  • Collaborative: you help each partner do their part well

What success looks like
  • People trust the way work is requested, prioritized and tracked

  • Leaders use one honest view of the portfolio to make better, faster decisions

  • Time-critical and compliance-driven commitments are delivered on time and with quality

  • Projects land with adoption, not only go-live

  • Teams adopt shared practices because they help, not because they are enforced

Qualifications

Required

  • 10+ years of project, program or PMO experience, including significant HR or people-technology delivery

  • A strong understanding of the full HR function, including HR business partnering, compensation and benefits, talent acquisition, talent development and employee relations, and how they connect

  • A track record of establishing or maturing governance and delivery practices where few existed

  • Proven ability to lead and influence senior stakeholders without direct authority

  • A systems thinker and critical thinker who looks for root causes, dependencies and second-order effects, and weighs trade-offs

  • A change agent's mindset, with experience driving adoption among managers and across multiple sites or regions

  • Hands-on experience using AI tools to improve how work gets planned, analyzed, communicated and delivered, with sound judgment about where human oversight matters

  • Excellent facilitation, communication and executive presence

  • Comfort with ambiguity, and the judgment to prioritize when many things feel urgent

Preferred

  • Experience with a cloud HCM platform (Oracle a plus), including release management and system integrations

  • Familiarity with audit and control requirements

  • Experience in a multi-site, multi-country or regulated environment

  • PMP, PgMP, Prosci or similar certification

Skills Required

  • 10+ years of project, program, or PMO experience, including significant HR or people-technology delivery
  • Strong understanding of the full HR function, including HR business partnering, compensation and benefits, talent acquisition, talent development, and employee relations
  • Track record of establishing or maturing governance and delivery practices where few existed
  • Proven ability to lead and influence senior stakeholders without direct authority
  • Systems-thinking and critical-thinking skills, including evaluating root causes, dependencies, second-order effects, and trade-offs
  • Experience driving adoption among managers and across multiple sites or regions
  • Hands-on experience using AI tools to improve work planning, analysis, communication, and delivery, with sound judgment about human oversight
  • Excellent facilitation, communication, and executive presence
  • Comfort with ambiguity and judgment to prioritize competing urgent work
  • Experience with a cloud HCM platform, preferably Oracle, including release management and system integrations
  • Familiarity with audit and control requirements
  • Experience in a multi-site, multi-country, or regulated environment
  • PMP, PgMP, Prosci, or similar certification

Ichor Systems, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ichor Systems, Inc. and has not been reviewed or approved by Ichor Systems, Inc..

  • Affordable Benefits — A premium‑free medical plan fully covered by the employer is available for eligible U.S. employees, with indications of premium‑free family coverage in some contexts. Coverage breadth includes medical, dental, vision, and tax‑advantaged HSA/FSA options.
  • Retirement Support — A 401(k) match of 50% on the first 8% with immediate vesting supports long‑term savings. Life and disability insurance further reinforce financial protection.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan at a 15% discount enables broad participation in ownership. Plan availability is described as global, subject to standard plan terms.

Ichor Systems, Inc. Insights

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The Company
HQ: Fremont, CA
762 Employees

What We Do

We are a leader in the design, engineering, and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment. Our product offerings include gas and chemical delivery systems and subsystems, collectively known as fluid delivery systems and subsystems, which are key elements of the process tools used in the manufacturing of semiconductor devices. Our gas delivery subsystems deliver, monitor, and control precise quantities of the specialized gases used in semiconductor manufacturing processes such as etch and deposition. Our chemical delivery systems and subsystems precisely blend and dispense the reactive liquid chemistries used in semiconductor manufacturing processes such as chemical-mechanical planarization, electroplating, and cleaning. We also provide precision-machined components, weldments, e‑beam and laser-welded components, precision vacuum and hydrogen brazing and surface treatment technologies, and other proprietary products. This vertically integrated portion of our business is primarily focused on metal and plastic parts that are used in gas and chemical systems, respectively. We are strategically located to provide the highest level of customer service and support from our program management, sales, engineering, and executive management teams. Ichor is headquartered in Fremont, California, and we have production facilities in California, Oregon, Texas, Nevada, Minnesota, Singapore, Malaysia, Korea, Mexico, and the UK, staffed by our 2000+ team members.

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