Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.
We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.
Ultimately, our mission is to drive financial well-being for millions of consumers.
With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.
As a Sr. Product Marketing Manager (PMM) you will sit at the intersection of product, engineering, sales, and customer success to turn technical capabilities into clear, compelling stories that win markets and help customers succeed. You’ll own a go-to-market (GTM) strategy for one or more product lines from positioning and messaging through launch, enablement, and ongoing adoption initiatives.
Key Responsibilities- Craft differentiated positioning & messaging grounded in market research, buyer personas, and competitive analysis.
- Lead product launches: develop GTM plans, partner with Product Management for roadmap readiness, and orchestrate cross-functional execution (sales, demand gen, PR, CS).
- Build technical content & assets—white-papers, solution briefs, demos, webinars, reference architectures—that translate features into customer value.
- Enable revenue teams: create sales plays, battlecards, ROI calculators, and deliver training sessions that raise win-rates and average deal size.
- Act as market evangelist: represent the company at conferences, analyst briefings, and on customer calls; capture field feedback to inform roadmap.
- Drive competitive intelligence: monitor landscape, run win/loss analyses, and arm teams with data-driven insights.
- Partner on demand generation: supply positioning, content, and technical validation for campaigns that move prospects through the funnel.
- Measure & optimize: track launch KPIs, content performance, and adoption metrics; iterate based on data.
- 5+ years combined experience in product marketing, solutions engineering, or technical consulting for B2B SaaS or developer-focused products.
- Proven success planning and executing product launches with measurable revenue impact.
- Strong technical aptitude—comfortable reading API docs, spinning up demos, or discussing architecture with engineers.
- Exceptional written / verbal communication skills; able to simplify complex ideas for both business and technical audiences.
- Experience conducting market research, segmentation, and persona development.
- Bachelor’s degree in Computer Science, Engineering, or related field — or equivalent practical experience.
- Background in AI/ML, cloud infrastructure, or fintech (adjust to your domain).
- Familiarity with product-led growth (PLG) motions and usage-based pricing models.
- Understand Credit Union and Community Bank stakeholders and decision makers.
- Public speaking track record at industry events or on webinars.
- Experience working with channel partners.
- Launch 1–2 major product capabilities on time, achieving target adoption goals.
- Hard work.
- Create a library of technical assets that reduce sales cycle length by 15 %.
- Establish a quarterly competitive landscape review and distribute actionable briefs.
- Maintain a CSAT of 90 %+ for internal enablement sessions.
- 💡 100% paid health, dental & vision care
- 💰 401(k) match & financial wellness perks
- 🌴 Discretionary PTO + paid parental leave
- 🧠 Mental health, wellness & family benefits
- 🚀 A mission-driven team shaping the future of banking
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Top Skills
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking. Unveiling interface.ai's New Product Suite Powered By Generative AI: Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance. Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x. Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
