Interface AI
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Define product requirements, communicate product vision, conduct competitor and market analysis, prioritize product rollout, improve consumer traffic metrics, collaborate with Engineering team, work with Marketing and Sales teams to implement product changes.
As a Technical Support Engineer- L2 at Interface.ai, you will manage the customer support department, provide solutions to customer problems, troubleshoot technical issues, collaborate with teams, and ensure customer experience excellence. This role requires 2 to 6 years of technical support experience with product organizations and strong communication skills.
Plan, execute, and manage vulnerability scanning activities across systems, networks, and applications. Collaborate with stakeholders for effective remediation of vulnerabilities in cloud environments. Provide guidance on vulnerability mitigation strategies and ensure implementation of patches.
Design, implement, and maintain features, workflows, and API across Interface's conversational AI Platform. Work with a team on cutting-edge technology and solve complex problems. Participate in product design and development as well as releases. Required to have strong fundamentals in Computer Science and hands-on experience in Node.js, relational DBs, and data structures.
Design, implement, and maintain features, workflows, and API across Interface's conversational AI Platform. Collaborate with a team on cutting-edge technology and problem-solving. Hands-on experience in Node.js, relational databases, data structures, and algorithms. Strong communication and team orientation skills required.
As a Product Analyst at Interface.ai, you will be responsible for collecting and analyzing data, conducting A/B testing, and providing actionable insights to drive product improvements. You will collaborate with cross-functional teams to optimize product features and functionalities.
As a Program Manager at Interface.ai, you will be responsible for developing and managing project plans, ensuring on-time delivery, performing risk and change management, coordinating tasks, and overseeing project execution from initiation to closure. You will also communicate project plans, track milestones, lead project team members, and work with customer stakeholders to define scope and goals.
Interface.ai, a Conversational AI SaaS company in the financial services industry, is seeking a Manager - Human Resources to lead talent enablement, learning & development, business partnering. Responsibilities include people consulting, talent transformation, learning & development, performance management, and ensuring labor law compliance.
Responsible for ensuring the company's IT systems are secure, available, consistent, and reliable. Manages key IT initiatives, vendor management, end-user support and training, 3rd party software licensing and hosting, data security, compliance, and budgeting/planning. Oversees installation and configuration of software/hardware, monitoring system performance, asset compliance, and IT security audits. Requires 10+ years of experience, startup background, strong technical skills, and excellent communication.
End-to-end ownership of product design and research, creation of user journey, facilitation of design thinking workshops, review and redesign of systems, creation of visual design system for future designs.
Interface.ai is seeking an Implementation Consultant with 3-5 years of experience in technical project management, requirements gathering, UAT, and customer success. The ideal candidate will have a Bachelor's degree in Computer Science and be skilled in AI solutions and SAAS.
Instrumental role in driving growth and advancing performance management practices. Responsible for total rewards strategy, performance framework design, HR operational excellence, market analysis, compensation strategies, vendor relations, compliance management, cross-functional collaboration, and EVP crafting.
Executive Assistant at Interface.ai, a leading Conversational AI SaaS company in the financial services industry. Responsible for supporting and managing CEO/organizational initiatives, scheduling meetings, managing CEO's calendar and email, anticipating executive's needs, and coordinating events and meetings. Must have experience supporting C-suite employees and proficiency in G Suite applications. Willingness to learn and utilize advanced AI techniques is required.
Seeking a visionary Senior Product Designer to shape user experience of digital products, specializing in conversational AI and banking products. Responsible for leading design process, conducting user research, developing wireframes and high-fidelity designs, designing conversational interfaces, and establishing design guidelines.
This is a technical individual contributor role in quality engineering and test automation. The main responsibilities include building test strategies, planning and execution, collaborating with different teams and stakeholders, and owning product features and client implementations from a test perspective.
As a VP Talent Acquisition in the USA for Interface.ai, responsible for leading recruitment strategies, managing a team of recruiters, promoting diversity in the workplace, maintaining talent pipelines, and enhancing candidate experience. Committed to inclusive hiring practices and fostering a diverse workplace environment.
Assess customer requests, participate in pre-sales, prioritize product tickets, manage customer expectations, and collaborate with Product and Engineering teams.
As a Senior Customer Success Manager, you will serve as the primary point of contact for enterprise clients, understand their business objectives, and help them achieve their goals through our platform. You will establish and maintain strong relationships with clients, identify opportunities for upsell, and provide guidance and best practices. A bachelor's degree in Business Administration or related field, 5+ years of experience in customer success or account management, and strong communication and problem-solving skills are required.
As a Technical Account Manager, you will lead business process discovery workshops, develop expertise in AI solutions, manage application build and test activities, and establish post-go-live activities. You will also communicate complex concepts to various audiences.
As a Senior Product Manager at Interface.ai, you will be responsible for defining product requirements based on market research and customer feedback, creating a clear vision for the products, analyzing competitors and the market, prioritizing product rollout, and collaborating with the Engineering, Marketing, and Sales teams. You should have a passion for AI and banking, excellent communication skills, deep empathy for users, and the ability to analyze user needs and conduct market research.