Role Summary
We are looking for an experienced, empathetic, and highly technical Senior Product Manager to join our Network Services team. Working alongside Product Managers in the same space, you'll join a growing team to own the core routing functionality that powers the heart of Cloudflare One, Cloudflare's SASE/SSE solution.
Cloudflare provides a full stack of networking-as-a-service (NaaS) products that allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware. Cloudflare's network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between. Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business.
The Cloudflare WAN PM will be entrepreneurial-minded and thrive in a fast-paced and goal-driven environment. They will have outstanding communication and collaboration skills and will be able to work with a diverse group, get consensus, and drive the product forward. They will be execution focused and emphasize getting things done while paying attention to important details. They will have several years of experience working with enterprise, NaaS, or security technologies. They will have a passion for building NaaS products and want to solve the problems of performance, security, and reliability of the Internet.
Role Responsibilities
- Owning the product vision for your area. Ensure that it aligns with the overall product and company vision.
- Representing the customer. Be the champion and voice of customers. Build meaningful, personal customer relationships. Bring the customer's voice into the creation process.
- Managing the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
- Authoring use cases and prioritizing requirements. Translate market observations and customer feedback into a prioritized product backlog.
- Collaborating across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
- Measuring success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
- Supporting a global team with a flexible schedule. Our customers are everywhere and we need to be everywhere. Expect occasional later than normal or earlier than normal calls to effectively engage with customers and co-workers.
Must-Have Skills
- 5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
- Strong technical understanding of L3-L7 networking including routing protocols, common network architectures and secure connectivity within cloud environments (AWS, Azure, GCP)
- Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
- Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
- Ability to work with common software and networking tools like Postman or curl to interact with RESTful Web APIs, Terraform for automated provisioning of cloud networking resources
- Experience with up-to-date AI tools (agents and IDEs) for vibecoding and prototyping
- Excellent written and verbal communication skills
Nice-to-Have Skills
- Experience with modern SASE or SSE solutions (either building or implementing)
- Experience with large-scale distributed systems and cloud-native architectures
- Active participation in industry conferences, publications, or open-source projects related to networking or security
Compensation
Compensation may be adjusted depending on work location.
For Colorado, Hawaii, and Illinois based hires: Estimated annual salary of $156,000 - $215,000
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $172,000 - $237,000
For Bay Area-based hires: Estimated annual salary of $179,000 - $246,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'