Senior Product Manager

LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.

LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

• Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.

• Values-led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.

• Hypergrowth journey: Joining a company with triple-digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.

• Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.

• Comprehensive benefits: We believe in investing in our people. With unlimited PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.

We’re looking for a Senior Product Manager to join LucidLink, where you’ll play a pivotal role in shaping the strategy and execution of our Identity, Security, and Enterprise Readiness roadmap. You’ll work closely with our go-to-market and engineering teams, translating complex business needs into clear, actionable product requirements. You will be responsible for defining the solutions for challenges like multi-domain SSO, account security in a zero-knowledge environment, and the administrative models required by large, decentralized organizations.

In this role, you’ll be a trusted partner to your peers to discover, define, and prioritize the delivery of impactful features that drive the biggest outcomes for LucidLink and for our global clients. Your work will help strengthen our position as a leader in cloud-native file collaboration, driving innovation and value across our platform.

• As a member of the Product Management team, you’ll collaborate with your fellow PMs, Product Designers, and Engineering Leads to define and drive the execution of LucidLink’s product strategy and roadmap, ensuring that the roadmap is tightly aligned with our business objectives and long-term vision.

• Own the product lifecycle for core platform features, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), user provisioning (SCIM), and the administrative models that support complex enterprise account structures.

• Champion an outcomes-driven approach, prioritizing measurable impact—such as user adoption, retention, and revenue growth—over simply delivering features.

• Lead and drive cross-functional teams through the entire lifecycle of product—from ideation, to validation, to experimentation, to delivery, to go-to-market, and iterative releases and scale-up.

• Analyze market, customer, competitive, financial, and usage data to identify product opportunities and evaluate initiatives on the business and customer outcomes they produce.

• Engage directly with enterprise customers and prospects to gather feedback and requirements for their security and administrative needs.

• Work across engineering, product design, product marketing, sales, and support teams to deliver coordinated product releases.

• Help define and then take ownership of key performance indicators (KPIs) that reflect desired outcomes, and use them to guide prioritization and success measurement.

• Demonstrate an interest and affinity for deeply technical products, particularly in the areas of cloud infrastructure, security, and identity management.

• 10+ years of professional experience in a SaaS or software company.

• 5+ years of direct experience in B2B SaaS or software product management, with demonstrable experience in identity, access management (IAM), or enterprise security products.

• Deep expertise in data analysis, experimentation, and data-driven product management.

• Proven ability to collaborate effectively across departments and influence stakeholders at all levels.

• Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, actionable insights.

• Hands-on experience with agile development processes and end-to-end product lifecycle management.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience; a technical background is highly valued.

• Experience with SAML, SCIM, MFA, zero-knowledge systems, and enterprise environments is a strong plus.

Join our team and play a crucial role in shaping the future of our product and driving our company's success through innovative product-led growth strategies.