Jobs at LucidLink

Own website and digital design from concept through launch, translating marketing goals into scalable pages, components, animations, and visual assets. Maintain the website design system, use performance data to improve experiences, and collaborate with Marketing, web teams, and stakeholders. The role requires strong Figma expertise, systems thinking, accessibility awareness, and the ability to communicate complex ideas through clear visual design.

Own brand and campaign design from brief through delivery across digital advertising, social, print, events, and related assets. Develop campaign concepts, evolve brand systems and templates, collaborate with Marketing, analyze campaign results, and manage external event-design vendors. The role requires strong visual design expertise, Figma and Adobe skills, systems thinking, data-informed decision-making, and experience presenting a portfolio of campaign, advertising, event, and print work.

Design and rebuild a scalable metadata service, making architecture, database, and protocol decisions for a data-intensive distributed system. Partner with Platform Engineering and DevOps to improve reliability, performance, and delivery. Use benchmarks and research to guide decisions, contribute shared service patterns, review code, document rationale, and maintain high reliability standards.

Build and operate reliable backend services for authentication, authorization, storage, filespace provisioning, and billing using Node.js and TypeScript. Manage AWS infrastructure, observability, incident response, SLOs, CI/CD, infrastructure as code, and on-call operations. Investigate production failures, lead root-cause analysis, write postmortems, and contribute to high-availability and disaster-recovery modernization efforts.

Join LucidLink's core team to design and develop scalable web applications using TypeScript. Collaborate with cross-functional teams, enhance CI/CD pipelines, and troubleshoot complex issues.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.