Jobs at LucidLink

Lead LucidLink’s communications strategy, media and analyst relations, agency partnerships, editorial planning, customer storytelling, and product launch communications. The role aims to reposition LucidLink as an AI and developer-focused company, increase market awareness, and translate communications into revenue. Responsibilities include managing a six-figure budget, coordinating executives and customer references, responding to media inquiries, and supporting launches across multiple technical products and industries.

Lead hands-on Salesforce development and integrations for Quote-to-Cash: build Apex, triggers, flows, data model, REST/webhook integrations with billing (Stripe/Recurly/Zuora) and provisioning systems; transition platform ownership from an MSP to in-house, establish governance, and partner with RevOps/Finance to deliver scalable QTC solutions.

The Senior Product Marketing Manager will translate LucidLink's technical capabilities into effective go-to-market strategies, focusing on APIs and platform features to drive adoption and engagement among enterprise clients.

Lead end-to-end product design for complex, data-intensive workflows across web, desktop, and mobile. Run user research and validation, craft flows, wireframes, prototypes, and polished interfaces. Partner with product and engineering, use data and design judgment to improve outcomes, and contribute to design systems, patterns, and cross-team collaboration. Advocate for AI-enabled UX where applicable.

As a Senior Product Designer, you will lead design processes from discovery to delivery, focusing on creating user-friendly interfaces for complex, data-driven applications, particularly in AI-powered UX.

As a Senior Salesforce Developer, you'll design and develop Salesforce solutions, manage integrations, and support the Quote-to-Cash lifecycle while collaborating with various stakeholders.

Join LucidLink's core team to design and develop scalable web applications using TypeScript. Collaborate with cross-functional teams, enhance CI/CD pipelines, and troubleshoot complex issues.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Lead motion design from brief to delivery: research, create video and animation for marketing and product, collaborate cross-functionally, use data and design systems to improve outcomes, maintain brand consistency, and incorporate AI-enabled workflows where relevant.

Lead hands-on development and ownership of the Salesforce platform and integrations for Quote-to-Cash. Design data models, build Apex, triggers, flows, and REST/webhook integrations to billing and provisioning systems. Transition platform ownership from managed services, establish governance, and partner with RevOps, Finance, and Engineering to simplify billing and scale QTC. Mentor and hire future team members.

Hunt and close new enterprise SaaS customers via outbound prospecting. Build and maintain a $1M+ pipeline, execute personalized outreach, multi-thread accounts, navigate complex procurement/legal/InfoSec processes, and consistently meet quarterly NARR quotas after ramp. Use sales tech stack and value-selling (MEDDPICC) to drive deals.

Own and improve Salesforce configuration, data quality, access governance, and release processes. Audit and rationalize customizations, manage integrations and sandboxes, administer adjacent RevOps tools, document configurations, and partner closely with VP RevOps and IT to scale the RevOps tech stack.

Design and implement scalable, fault-tolerant system-level features in C++. Diagnose complex usage scenarios, improve automation and testing, and participate in code reviews and CI/CD-driven development.