Senior Product Manager

Job Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Senior Product Manager to join our Product Management team, working squarely on the intersection of business, technology, and our users' experience. In this role, you are responsible for setting the vision and strategy for integrating payment capabilities across the Applied portfolio and owning the roadmap and execution of the developed plans. As Senior Product Manager, Payment Integrations, you'll work with a range of stakeholders, including other product teams, and technology teams as well as get a strong understanding of the insurance market and our customer's needs. Joining Applied as a product management leader is an opportunity to drive innovation in a fast-paced environment.
This role will require someone who possesses a good blend of business savvy, user empathy, and an ability to collaborate closely with tech. You will be responsible to lead decisions on how we integrate our new payments capabilities with our core and extended solutions to create an exceptional user experience and help support our business goals.
What You Will Do

• Help develop and deliver the roadmaps for integrated payment solutions with a focus on carrier payments reconciliation
• Identify new opportunities through user and customer interviews, market research, requirements workshops, and workflow analysis
• Share and discuss business cases with Product leadership and Product teams across Applied to gain agreement on product direction
• Provide documented problem statements, scope, goals, and KPIs to drive projects
• Work closely with Design and Development to explore and detail solutions and user experiences
• Lead prioritization to balance new features, feature maturity, customer requests, and quality
• Ensure field teams and customers are prepared for new launches with training, materials, and messaging
• Monitor and drive product activation of launched products and features

What You'll Need to Succeed
We're looking for someone who:

• Can work hybrid; from an Applied Systems office Toronto
• Ability to travel up to 20%

Your experience should include some or all the following:

• 7+ years of Software product Management experience
• 5+ years of experience delivering highly successful and innovative software products
• Proven success in taking products and ideas from inception to maturity
• Good understanding of payments and payments reconciliation processes; some background and interest in accounting
• Experience delivering best-in-class SaaS products
• Success with B2B products
• Bachelor's degree or equivalent work experience in the areas Computer science, Engineering or Business
• We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:

• Financial background in Accounting or Tax
• Strong analytical and quantitative skills
• Experience with Jira or similar tools
• Insurance industry exposure

What You'll Gain
Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.
Who We Are
For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed. We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Hybrid