Search the 74 jobs at Applied Systems

In this role, a Senior Software Engineer will collaborate in an Agile team to develop AI-based shared services, mentor others, lead technical projects, and ensure adherence to coding standards. The engineer will contribute to design and implementation phases and improve productivity within the team.

The Payment Operations Analyst will analyze and reconcile payments, prepare reports on payment metrics, oversee customer support for payments, and collaborate with internal teams. The role focuses on accuracy, process improvement, and compliance in payment operations.

As a Payment Operations Analyst, you will analyze and reconcile payments for Applied Pay, prepare reports on payment metrics, manage customer support inquiries, and collaborate with internal teams to resolve issues and implement process improvements.

The Associate Billing Coordinator will manage billing duties such as order processing and invoicing. They will maintain client product licensing and ensure accurate customer information while interacting with clients via phone and email.

The Software Implementation Project Manager will oversee complex software implementation projects, managing project strategy, budgets, timelines, and delivering successful outcomes. Responsibilities include creating project plans, identifying risks, collaborating with teams, and ensuring adherence to project management methodologies.

As the Marketing Manager, you will manage the execution of marketing plans supporting lead generation and customer success initiatives. Responsibilities include overseeing marketing program impacts, creating sales enablement kits, and collaborating with various departments to ensure marketing campaigns meet client and business needs.

The Strategic Account Customer Support Lead acts as the primary point of contact for major strategic customers, overseeing support operations and driving successful experiences by coordinating with account management, product, and engineering teams. Key responsibilities include performance analysis, case reviews, trend monitoring, and proactive problem-solving to enhance customer satisfaction and account management success.

The Strategic Account Customer Support Lead will oversee support operations for major strategic customers, conducting performance analysis and case reviews, fostering cross-functional collaboration, and driving successful support experiences while identifying issues and trends for proactive resolution.

The Software Engineer will be responsible for developing web-based tools, leveraging expertise in Golang and React, and collaborating in an Agile environment. The role requires strong problem-solving skills and attention to detail, ensuring timely delivery of high-quality solutions through effective communication and code reviews.

The Customer Support Manager oversees a team of Interface Customer Support Representatives, ensuring high standards of technical assistance and customer satisfaction. They play a key role in hiring, training, and mentoring team members while also managing escalated customer issues. The role includes performance evaluations, team communication, and maintaining knowledge of applied systems and industry changes.

As an Associate Product Instructor, you will deliver training on Applied products to clients migrating to our platform while learning the products yourself. You will conduct client-facing training, facilitate planning discussions, and focus on educating clients during the implementation process.

This role involves training clients on Applied Systems products, preparing and following up on engagements, and facilitating training sessions. The instructor will learn product workflows, manage client discussions, and focus on delivering training for successful system activation, while completing staff development assignments to enhance knowledge.

The Manager, Sales will oversee the full-cycle inside sales team, responsible for revenue generation and coaching. This role involves setting sales strategies, forecasting revenue, managing team performance, and ensuring effective communication across departments. The manager will also assist sales representatives and evaluate team productivity to align with company objectives.

The Enterprise Account Executive at Applied Systems is tasked with selling technology products and services to strategic clients, managing existing accounts, and prospecting for new business opportunities. The role requires developing strategic account plans, ensuring customer satisfaction, achieving sales goals, and maintaining knowledge of the insurance technology sector.

As a Bilingual Associate Customer Support Technician, you will assist customers with inquiries regarding software and hardware, providing exceptional support via phone, internet chat, and email. Responsibilities include troubleshooting, documentation of issues, and escalation of unsolved problems to appropriate support levels.

As an Associate Customer Support Technician, you will assist customers with inquiries about software and hardware via phone, email, and chat. You'll troubleshoot issues, document problems, and provide efficient and professional service while escalating unresolved issues to the appropriate support area.

As a Payment Operations Analyst, you will analyze and reconcile payments for Applied Pay, prepare reports on payment metrics, oversee customer support for payment inquiries, and collaborate with internal teams to resolve issues. You will develop standard operating procedures and contribute to process improvements.

The Staff Security Architect will lead initiatives in Application Security, develop strategies for growth, collaborate with various teams to enhance security measures, and establish standards for security tools and practices across the organization, using knowledge of current technologies and industry standards.

The Network Engineer will manage and maintain the corporate IT network infrastructure, including various cloud environments and servers, and work with internal teams to enhance network performance and security. Responsibilities also include collaborating on disaster recovery solutions, analyzing infrastructure, and creating documentation for IT processes.

As Director of Cloud Operations, you will lead the global SaaS strategy, enhance cloud operational processes, and manage a team to ensure high availability and security of cloud services for global customers. You will collaborate across departments, establish service levels, optimize workflows, and drive improvements in customer experience and operational excellence.