Jobs at Applied Systems

Lead product vision, strategy, adoption, roadmap prioritization, user research, metrics, and cross-functional execution for an AI-powered B2B insurance submissions platform. Partner across design, engineering, marketing, customer experience, and operations; manage integrations with adjacent products; resolve dependencies; communicate strategy and outcomes to senior leadership; and mentor other product managers.

Leads a team of Data Migration Engineers and owns migration delivery outcomes, including staffing, performance management, customer communication, project oversight, risk escalation, and cross-functional issue resolution. Translates customer requirements into technical direction, coordinates with Relationship Managers and global teams, supports follow-the-sun handoffs, and drives standardized processes and continuous improvement across data migration services.

Lead full-cycle recruiting for Product teams, partnering with Product leaders on workforce planning, sourcing, talent assessment, hiring strategy, and candidate experience. Build pipelines for Product Management, Operations, Design, and Leadership roles; provide market and compensation insights; use recruiting metrics to improve hiring outcomes; maintain ATS data integrity; implement scalable processes; and mentor recruiting teammates.

Execute end-to-end customer data migrations from legacy and competitor systems into SaaS products. Responsibilities include SQL-based extraction, transformation, cleanup, validation, auditing, scripting, workflow development, documentation, and data quality assurance. Collaborate with customers, engineering, onboarding, support, and global teams to maintain business continuity and deliver migration outcomes. Increasingly use BigQuery, cloud platforms, automation, and intelligent tools to improve scalability and efficiency.

As a Customer Support Technician, you'll provide exceptional customer service, troubleshoot technical issues, and escalate complex problems, ensuring customer satisfaction through effective communication.

Define and govern enterprise-scale data architecture across batch, streaming, warehouse, lakehouse, transactional, and AI use cases. Establish standards for data quality, lineage, access, cataloging, governance, observability, and SLAs. Architect AI-enabled workflows, resolve complex architecture issues, influence roadmaps, and mentor engineers through hands-on technical leadership. The role requires 15+ years of software, data engineering, or architecture experience and expertise in large-scale data platforms and modeling.

Designs, builds, operationalizes, and maintains scalable GCP data pipelines and warehouses. Responsibilities include ETL optimization, data modeling, governance, lineage, quality checks, monitoring, alerting, documentation, and troubleshooting. The role uses Python, SQL, BigQuery, dbt, Airflow, Dataflow, and related tools to integrate data from multiple sources and support analytics and reporting. It also requires collaboration with stakeholders, reusable software components, and ownership of production data pipelines.

Designs and leads scalable GCP data platforms, pipelines, models, and ETL workflows across ingestion through consumption. Owns BigQuery architecture, performance, cost optimization, data quality, governance, observability, testing, CI/CD, and monitoring. Establishes engineering standards, evaluates technologies, shapes the technical roadmap, and mentors engineers. Partners with technical and business leaders to solve complex data problems and translate ambiguous needs into reliable analytics solutions.

Partners with executive and business leaders across Canada and the United States to improve organizational effectiveness, talent management, performance culture, succession planning, change adoption, and employee relations. Leads strategic People initiatives, organizational design, AI and automation adoption, and process improvements while advising on employment practices, compliance risks, and measurable business outcomes.

Administer hybrid Windows Server infrastructure across colocation, on-premises, Azure, and GCP environments. Manage virtual machines, cloud resources, patching, upgrades, backups, monitoring, alerts, incident response, vulnerability remediation, and root cause analysis. Develop automation using PowerShell, Python, Ansible, and infrastructure-as-code tools for provisioning, remediation, and self-healing workflows. Maintain documentation and runbooks while collaborating with engineering, IT support, security, and operations teams.

Manages a defined territory and sells software platforms to existing insurance agency customers through outbound and inbound engagement. Responsibilities include prospecting, discovery, solution selling, product demonstrations, negotiation, closing, forecasting, territory planning, quarterly business reviews, CRM maintenance, and internal sales process management. The role requires achieving quota and territory growth targets while consulting customers on business needs and platform compatibility.

Manage assigned customer accounts, driving satisfaction, product adoption, retention, account growth, and advocacy. Responsibilities include resolving customer issues, developing account and strategic success plans, leading quarterly business reviews, analyzing customer health and usage metrics, communicating product feedback, and collaborating with internal teams. The role requires strong communication, presentation, organization, empathy, and creative problem-solving skills, with travel up to 15%.

Lead company-wide commission calculations, analytics, financial modeling, forecasting, budgeting, and accruals. Improve commission processes, logic, and reporting while partnering cross-functionally to implement compensation plans, educate Sales, identify trends, optimize performance, and support strategic decisions.

Lead North America agency adoption and engagement for Applied's commercial collaboration portfolio. Set strategy, build scalable operating models and playbooks, align cross-functional teams, and personally lead executive agency engagements and large migrations to drive day-to-day usage and bound premium. Combine human-led and digital adoption motions and reinforce network effects between agencies and carriers.

As a Bilingual Inside Sales Consultant, you will manage the full sales cycle, consult with independent agents, and exceed sales quotas.

As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.

Lead product analytics for a B2B SaaS product: define metrics and measurement frameworks, analyze user behavior and product performance, build self-service dashboards, partner cross-functionally to link usage to business outcomes, and translate data into strategic recommendations for product roadmap and GTM decisions.

Lead and build a product analytics function: define KPI framework, instrumentation, and self-serve analytics using Pendo and BI tools. Partner cross-functionally to measure product performance, surface insights, influence roadmap and embed AI-powered analytics into product lifecycle.

Develop and deliver high-quality software features and integrations for form data frameworks; write maintainable code, build and update automated tests and CI/CD pipelines, monitor and debug production performance, and collaborate with global engineers and product teams.

Design, build, maintain, and modernize an insurance rating and quoting platform using C#, .NET, REST APIs, SQL Server, JavaScript, and TypeScript. Diagnose full-stack defects, improve test automation, participate in architecture and code reviews, mentor junior developers, collaborate with stakeholders, and drive engineering-quality improvements while supporting migration toward .NET Core and React.