Senior Product Manager

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Position Purpose:

The Senior Product Manager is the accountable owner of a technology platform within ENFRA’s portfolio of software products, including AI-powered tools and operational workflow systems. Where the Product Manager executes against a defined roadmap, the Senior Product Manager sets it: identifying which operational workflows are worth transforming, framing the problem, building the case, and driving it through delivery and adoption with minimal direction.

Our users are engineers, analysts, modelers, and field staff working in highly technical domains, and our products are built by software engineers. The Senior Product Manager is comfortable working across both, drawing requirements out of subject matter experts and shaping them into specifications the technology team can build against.

This role partners closely with the product leader for its business area on portfolio strategy, mentors Product Managers and Business Analysts, and is the recognized face of its platform to the teams that use it.

Duties & Responsibilities:

• Serve as the single accountable owner for an assigned platform: set the roadmap, hold decision authority over the backlog, accept or reject delivered work, and answer for the product’s outcomes.
• Drive both strategic and tactical work independently, from multi-quarter direction down to writing the story.
• Maintain a discovery runway ahead of the engineering team, so that upcoming work is researched, specified, and ready before it is needed.
• Develop the UI and UX of roadmap items directly, using AI-assisted design tools to move from concept to interactive prototype quickly, and use those prototypes to validate direction with users before engineering work begins.
• Hold the separation between forward-looking product decisions and immediate delivery concerns, resisting the pull to be consumed by in-sprint engineering issues at the expense of what comes next.
• Act as the visible owner of the platform to its users: lead demos, release communications, and recurring user meetings.
• Lead requirements development end to end (elicitation, analysis, specification, and validation) and raise the standard of requirements quality across the product team.
• Personally conduct user research and usability testing with technical staff and synthesize findings into decisions.
• Identify and pitch opportunities to modernize data-heavy operational workflows through AI and application development, including sizing the opportunity and defining success measures.
• Define and instrument product telemetry, and use adoption and usage data to evaluate whether shipped features changed the workflow they were meant to change.
• Drive launch, enablement, and adoption, including the internal change management required to move teams off legacy processes.
• Mentor Product Managers and Business Analysts on discovery techniques, written specifications, and stakeholder communication.
• Resolve ambiguity and conflicting stakeholder priorities without escalating every decision upward.
• Collaborate with product, development, engineering, and project teams across the business

Required Qualifications:

• A minimum of five years of related experience is required of product management experience, including full ownership of a product or platform rather than individual features.
• Demonstrated ability to operate independently across both strategic and tactical work, setting direction and executing on it without close supervision.
• Hands-on experience running user research and usability testing, and genuine interest in continuing to do so rather than delegating it.
• Hands-on experience using AI-assisted design tools (for example Claude Design or Magic Patterns) to produce wireframes, mockups, and interactive prototypes without depending on a dedicated designer.
• Excellent verbal and written communication skills, with the ability to tailor level of detail and technical depth to the audience.
• Demonstrated ability to elicit requirements from subject matter experts in a technical discipline outside of software, and translate them into buildable specifications.
• Experience transforming manual or legacy processes into modern, app-based workflows, including the adoption work that follows launch.
• Experience delivering AI-powered features or automation (LLM integration, intelligent document processing, workflow automation), with a working understanding of what these systems can and cannot do reliably.
• Comfort presenting directly to end users, including running demos and fielding unscripted questions about the product.
• Excellent stakeholder management, including the ability to say no, manage competing priorities, and build credibility with technical users.
• Strong analytical skills, with comfort working directly in product and operational data.
• Experience with agile development processes and working closely with engineering teams throughout delivery.
• Detail oriented, comfortable with multiple concurrent projects in a fast paced environment, and willing to work outside the defined scope when necessary.

Preferred Qualifications:

• Bachelor' Degree in Business, Computer Science, Engineering Four years of directly related experience may be accepted in lieu of a degree.
• Experience mentoring or formally leading product managers or business analysts.
• Experience building and maintaining a design system, or working within one to keep prototypes consistent with an established component library.
• Experience in the energy-as-a-service sector, energy efficiency, sustainability, AEC, or another engineering-services industry.
• Working understanding of building systems, energy and sustainability methodologies, or comparable technical domain knowledge.
• Technical background sufficient to read a data model, follow an API discussion, and reason about system constraints.

Travel Requirements:

• 0-15% travel required for this position

Physical Requirements & Work Environment:The following physical requirements and work environment characteristics are representative of those required to successfully perform the essential functions of this position. In accordance with applicable laws, reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.Physical Activities:

• Remaining in a stationary position, often standing or sitting for prolonged periods
• Climbing stairs
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Repeating motions that may include the wrists, hands and/or fingers
• Assessing the accuracy, neatness, and thoroughness of the work assigned

Environmental Conditions:

• Quiet environment

Physical Demands:

• Light work that includes adjusting and/or moving objects up to 20 pounds

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.