Senior Product Manager

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Senior level
Marketing Tech
The Role
Leads an end-to-end area of the buyer experience, from defining product strategy and priorities through cross-functional execution and measurable improvements. Conducts customer, market, competitor, and industry research; uses qualitative and quantitative data to guide decisions. Partners with product, engineering, design, and research teams to create impactful user experiences, drive growth, align teams, and communicate product rationale and results across the organization.
Summary Generated by Built In
About the Role

At RB Global Inc., we are the trusted global partner for insights, services, and transaction solutions for commercial assets and vehicles. As we continue to scale our RB Marketplace business, we are looking for a Senior Product Manager to lead execution of the Buyer Services business. This is a strategic role focused on driving attach rate for the growth of all buyer services. You won't just be managing a checklist; you will be the primary product architect of the execution/tactics, ensuring that every transaction includes a service attach. You will act as the critical link between all services and will work closely with engineering teams.

The posture is speed and collaboration together: use AI tooling for internal and customer facing functions, wherever it removes friction or manual toil, and work with existing teams to find the fastest path forward.

Responsibilities
  • Define MVP's and drive that to production and not just a pilot.
  • Drive and influence the product roadmap for buyer platform consolidation across Finance, Shipping, and Warranties as the near-term focus within all buyer services
  • Identify workflows, internal and buyer-facing, where AI can meaningfully increase speed or reduce manual effort, and turn those into shipped features, not pilots that stall.
  • Drive velocity as the default posture: where current processes are working, keep them intact; where they're slowing the platform down, propose and drive the faster path, including AI-assisted alternatives.
  • Build and maintain evaluation methods to track quality, reliability, and safety.
  • Make calls in ambiguous, fast-moving situations; run lightweight postmortems and feed learnings back into the roadmap.
QualificationsWhat We Are Looking For

Required

  • Bachelor's degree and 6+ years of experience in product management, or equivalent experience shipping software products.
  • Demonstrated experience shipping AI/ML-powered or agentic features into production, not just prototypes.
  • Comfort working directly with engineering on technical architecture decisions (APIs, microservices, data pipelines), you don't need to write production code, but you need to be able to hold your own in that conversation.
  • Track record of building your own proof of concepts, a picture is worth a thousand words.
  • Demonstrated ability to earn buy-in from established teams and earn influence with no direct authority

Preferred

  • Experience with AWS Bedrock or comparable LLM agent infrastructure, and familiarity with tool-calling / MCP-style architectures.
  • Background in marketplace, auction, freight/logistics, or B2B transactional platforms.
  • Working knowledge of SQL and enough Python/JavaScript to read and sanity-check technical proposals.

 

What Success Looks Like in the First 3 Months
  • Clear, documented prioritized consolidation plan stakeholders have bought into.
  • Deliver on at least one feature, whether Agentic or manual/non-automated, in production with key metrics associated to it
  • Demonstrated velocity increase in shipping a set of features
About Us

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

About the Team

About the team - Tech

Our Technology teams work collaboratively from different locations across the world on multiple eCommerce sites, mobile applications, and automated online auctions. We encourage and celebrate technical innovation and work with some of the industry’s leading technologies and tools. 

Every day your work will make a difference in the way we run our business and the in the way customers interact with us

 

À propos de l’équipe - Technologies

Nos équipes Technologies collaborent depuis différents endroits dans le monde entier sur de nombreux sites de commerce électronique, applications mobiles et plateformes d'enchères en ligne automatisées. Nous encourageons et valorisons l'innovation technique et utilisons des technologies et des outils parmi les plus performants de l’industrie.

Chaque jour, votre travail aura un impact concret sur le fonctionnement de notre entreprise et sur nos interactions avec nos clients.

Skills Required

  • 5 or more years of experience leading business-critical product initiatives
  • Experience building strong user experiences and attention to detail
  • Ability to translate large product visions into incremental features and prototypes
  • Strong written and verbal communication skills, including communicating product decisions and influencing stakeholders
  • Experience using qualitative and quantitative customer data to inform product decisions
  • Ability to think creatively and analytically

Ritchie Bros. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ritchie Bros. and has not been reviewed or approved by Ritchie Bros..

  • Affordable Benefits Medical coverage is often considered very affordable, with low employee costs noted as a differentiator. Benefits begin on day one, which strengthens perceived value.
  • Leave & Time Off Breadth PTO and paid holidays are part of the standard package across regions under RB Global. Day‑one eligibility and clear time‑off programs contribute to a well‑rounded offering.
  • Retirement Support A 401(k) with company match in the U.S. and RRSP match in Canada are offered, alongside an ESPP for employee ownership. These programs indicate solid retirement support across locations.

Ritchie Bros. Insights

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The Company
HQ: Westchester, IL
2,445 Employees
Year Founded: 1999

What We Do

Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales. The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.

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