Responsibilities:
- Product Strategy: Develop and execute a comprehensive product strategy for our B2B product portfolio, including market analysis, competitive positioning, and customer insights. Define the product roadmap and prioritize features and enhancements based on customer needs, market trends, and business goals.
- Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define product requirements, user stories, and specifications. Lead the product development lifecycle from ideation to launch, ensuring timely delivery of high-quality products.
- Stakeholder Management: Build strong relationships and collaborate with internal stakeholders, including sales, customer success, and executive leadership, to gather feedback, align on goals, and drive product adoption. Act as the main point of contact for all product-related inquiries and provide regular updates on product initiatives.
- Customer Focus: Conduct in-depth market research and customer interviews to understand customer needs, pain points, and user behavior. Leverage customer insights to identify opportunities for product enhancements and new feature development, ensuring our B2B product remains competitive and addresses customer challenges.
- Product Marketing: Work closely with the marketing team to develop go-to-market strategies, positioning, and messaging for our B2B product portfolio. Collaborate on the creation of sales enablement materials, product documentation, and product-related content to drive product awareness and adoption.
- Analytics and Performance Tracking: Define key product metrics and implement effective measurement tools to track product performance and user engagement. Utilize data and analytics to make data-driven decisions and iterate on product features to drive customer satisfaction and business growth.
- Team Leadership: Provide mentorship and guidance to junior product managers and cross-functional teams, fostering a collaborative and high-performing work environment. Encourage a culture of innovation, continuous improvement, and accountability within the product management team.
Education and Qualifications:
- Bachelor's degree in a relevant field (engineering, computer science, or equivalent); MBA from a tier-1 college or institute preferred.
- Proven track record of at least 5 years in product management, with a focus on B2B products.
- Strong understanding of B2B markets, customer needs, and industry trends.
- Experience leading the end-to-end product lifecycle, from ideation to launch.
- Experience in product management and development as a product manager/sr. product manager in new age product/tech B2B SaaS based product, preferably from a consumer Internet or E-commerce companies.
- Experience as a Product Manager, preferably in the search, recommendation, or personalization domain.
- Good to have an understanding of search & recommendation algorithmsand industry best practices.
- Experience & comfort in Wireframing, Roadmapping, User Story Writing, Multiple Stakeholder management
- You have experience in writing quality User stories and other tools as required to deliver on the responsibilities of the position.
- You have execution-mindset with ability to get hands-on (writing basic SQL queries, presentations / demos, configurations).
- You have prior experience in working closely and cross-functionally with a number of diverse teams including Technology, Dev, Operations, Customer Support, Analytics, Content, Design and other critical decisioning teams.
- You have worked across teams (UX, UI, Technology, Marketing, Sales and Operations) for product design and placement.
- You have Experienced in taking quick decisions basis data & analytical inputs.
Skills Required
- Bachelor's degree in engineering, computer science, or equivalent
- Minimum 5 years of product management experience with B2B products
- Experience in B2B SaaS product management (consumer internet or e-commerce background preferred)
- Experience leading end-to-end product lifecycle from ideation to launch
- Ability to write basic SQL queries
- Experience in wireframing, roadmapping, and user story writing
- Cross-functional collaboration experience with Technology, Design, Analytics, Sales, Marketing, Operations, and Customer Support
- Experience making data-driven decisions and taking quick decisions based on analytics
- Team leadership and ability to mentor junior product managers
- MBA from a tier-1 college or institute
- Experience in search, recommendation, or personalization domain
- Understanding of search & recommendation algorithms and industry best practices
What We Do
Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population. Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients: https://www.quesscorp.com/ Find us here: Facebook: https://rb.gy/kjzk4y Twitter: https://rb.gy/iff6tq Instagram: https://rb.gy/xj3yd6 #winningtogether








