Senior Product Manager, Specialty Travel (HCP)

Reposted 6 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
The Senior Product Manager for HCP Travel leads the product lifecycle, drives vision, ensures compliance, and collaborates across teams to optimize healthcare travel solutions.
Summary Generated by Built In

As a Senior Product Manager for HCP (Healthcare Professional) Travel, you will be the driving force behind a critical, highly regulated vertical of our business. This isn't just about booking travel; it’s about architecting a seamless, compliant, and world-class experience for medical professionals.

You will be the end-to-end owner of this space, functioning as the bridge between complex business requirements and scalable engineering solutions. You aren't just managing a backlog; you are building a business within a business. 

We expect you to challenge the status quo, simplify the complex, and deliver a product that sets the industry standard for HCP travel. If you thrive on high accountability, technical complexity, and global collaboration, this role is for you.

What You’ll Do

  • Become the Resident Expert: Work hand-in-hand with HCP business owners to deeply understand the nuances of healthcare travel. You will be the primary authority on all HCP-specific requirements, from regulatory constraints to user preferences.
  • Own the Lifecycle: Lead the end-to-end HCP travel journey, including booking, servicing, administration, compliant reporting, and internal support tooling.
  • Solve Systemic Architecture: Identify and resolve deep-seated architectural challenges. You won't just build features; you will ensure the underlying systems are robust enough to support the unique needs of the HCP sector.
  • Drive Vision & Execution: Contribute to and communicate a clear product vision. You will iterate at a rapid pace to meet the demands of an expanding global customer base.
  • Cross-Functional Leadership: Collaborate daily with your Product, Design, Engineering, and Go-To-Market teams to move products from ideation through to launch.
  • Data-Driven Accountability: Set meaningful KPIs and rigorously measure your team’s success. You use data to navigate ambiguity and provide clear, thoughtful documentation for both technical and non-technical stakeholders.

What We’re Looking For

  • Ownership Mindset: You take full accountability for your space. You are a self-driver who dives deep into complex problems and takes pride in "owning it" from start to finish.
  • Experience: Minimum 5+ years of Product Management experience at a software company, specifically working on user-facing applications with high backend complexity.
  • Technical Fluency: Ability to grasp complex engineering intricacies and simplify them for others. You understand technical dependencies and can speak the language of your engineering counterparts.
  • Stakeholder Obsession: You are a relationship builder who anticipates the needs of internal subject-matter experts and external customers alike.
  • Domain Expertise: Experience in corporate travel or finance tools, marketplaces, payments, procure-to-pay, or highly regulated industries is a major plus.
  • Global Mobility: Travel to our offices in San Francisco and Berlin is required to foster collaboration with our global teams.
  • Seriously Fun: It’s a company value – really! We work hard and have a ton of fun while doing it. 

Skills Required

  • Minimum 5+ years of Product Management experience at a software company
  • Experience working on user-facing applications with high backend complexity
  • Ability to grasp complex engineering intricacies
  • Experience in corporate travel or finance tools, marketplaces or highly regulated industries

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Adamas Victória Cavalcante Robitz
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld

Navan Compensation & Benefits Highlights

How does Navan ensure its pay and bonus plans are competitive?

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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