Senior Product Manager (SMB Growth)

Posted 7 Hours Ago
Be an Early Applicant
26 Locations
Remote
Senior level
eCommerce • Business Intelligence
The Role
Lead activation, retention, and monetization for SMB merchants; define and prioritize growth roadmaps using ROI assessments; manage feature delivery end-to-end; collaborate with design, engineering, data, logistics and warehouse teams; improve warehouse efficiency and profitability; run experiments, measure outcomes, and maintain competitive edge.
Summary Generated by Built In

About Easyship:

Easyship is a leading global shipping software and API platform trusted by 100,000+ eCommerce merchants to compare couriers, automate fulfilment, and simplify cross-border shipping, taxes and duties. A top-rated Shopify Certified Technology Provider, eBay preferred fulfilment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader (April 2026), offering 550+ courier services worldwide. We believe in accelerating borderless commerce through innovative solutions, and we're proud that brands of all sizes from small business to enterprise trust Easyship for all their shipping needs.

Who We’re Looking For:

Easyship is a shipping technology platform that connects sellers and marketplaces to couriers. Beyond that, we also build and execute customized end-to-end shipping solutions for clients worldwide. These Logistics solutions can combine a number of partners and services, from global freight forwarding services to last-mile delivery.
We’re looking for an experienced Product manager with good knowledge of ecommerce shipping, warehousing & fulfillment to oversee the delivery of these projects for our clients. Own part of the Easyship product by defining solutions in line with the product vision and strategy, coordinating with the design and engineering teams, in order to constantly create value for our users.

What would be you be responsible for:

  • Owning the activation, retention, and monetization for Easyship’s SMB merchant base
  • Supporting roadmaps that maximize business opportunities and align with Easyship's strategic goals.
  • Leveraging ROI assessment methodologies to prioritize your roadmap
  • Managing delivery of features from idea to release, and measuring their success
  • Working collaboratively with global teams in various functional areas such as design, data analytics, engineering, logistics, warehouse operations and support to deliver quality products
  • Gaining a deep understanding of our warehouse operations, their needs, and improving efficiency ultimately supporting profitability outcomes
  • Staying informed about market dynamics and competitor activities to help Easyship maintain a competitive edge
  • This is not a feature PM role. There's no stable roadmap someone hands you. You define problems, find levers, ship fast, and measure what matters.
  • Collaborate with Product Managers from various departments to shape their roadmaps, driving improvements in growth and retention metrics

You Might Be a Good Fit If…

  • You are obsessed with users but grounded in business and data
  • You have 6+ years of experience in product management with at least 2 years focused on growth or PLG initiatives.
  • You're hands-on, hungry, and thrive in fast-paced environments
  • You have a strong command over product analytics and experimentation frameworks
  • You’re structured in thinking, biased for action, and love taking ownership end-to-end
  • You have deep understanding of consumer psychology, user experience principles, and how to create intuitive, engaging product experiences
  • You are data-native, prioritizing cohorts, funnels, and experimentation over static documentation. You comfortably navigate SQL and dashboards to uncover non-obvious business insights
  • You possess practical experience with AI agents and LLMs. For you, prompt engineering is a fundamental requirement, not just a theoretical concept
  • You have an entrepreneurial spirit, having launched your own ventures or side projects, or you are a Growth expert who has mastered the entire lifecycle from acquisition to revenue

What we bring to the table as an employer:

  • Generous remuneration and stock units
  • We reimburse gym and wellness expenses so you can invest in your health
  • The freedom to ‘Work from Anywhere’ for 4 weeks in a year
  • Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law

How did the story of Easyship start? Find out below.


Skills Required

  • 6+ years product management experience with at least 2 years focused on growth or PLG initiatives
  • Knowledge of ecommerce shipping, warehousing, and fulfillment operations
  • Strong command of product analytics and experimentation frameworks
  • Comfortable writing and running SQL and using dashboards for analysis
  • Practical experience with AI agents, LLMs, and prompt engineering
  • Ability to define problems, prioritize by ROI, ship quickly, and measure success end-to-end
  • Entrepreneurial experience or launched side projects / full lifecycle growth expertise
Am I A Good Fit?
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The Company
HQ: New York, NY
150 Employees
Year Founded: 2015

What We Do

Easyship is a leading eCommerce shipping platform that enables frictionless shipping and fulfillment for businesses of all sizes. Our innovative software provides the trusted tools to fulfill orders, scale growth and elevate customer experiences in any country. Easyship simplifies all things shipping into a single integrated dashboard, making it the favorite shipping platform of 100,000+ global merchants. The Easyship culture thrives on respect – for employees, their ideas, and their best potential. We foster an environment where guidance precedes accountability, fun mingles with passion, and diversity strengthens all. Our global team spans seven offices on four continents, embracing people of every color, creed, orientation, and origin. We welcome the curious who challenge the status quo and contribute meaningfully as we democratize shipping for all. Headquartered jointly in New York, London, and Hong Kong, our global satellite offices can also be found in London, Singapore, Melbourne, California and Taipei. Discover your new career with Easyship at: www.easyship.com/careers

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