Senior Product Manager, Room Shopping Experience

Posted 4 Hours Ago
Be an Early Applicant
London, England, GBR
Hybrid
Senior level
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Helping travelers explore the world. One journey at a time.
The Role
Lead strategy and execution for Expedia's Room Shopping Experience, owning end-to-end product lifecycle. Translate traveler and data insights into requirements, run experiments (A/B tests), collaborate with design/engineering/analytics, and integrate AI/ML-driven personalization to improve conversion, engagement, and booking confidence across high-traffic, multi-brand shopping journeys.
Summary Generated by Built In

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Room selection is one of the highest stakes and most consequential moments when it comes to booking travel  the point where browsing turns into commitment. Expedia Group is building the next generation of Room Shopping experiences that help travelers confidently choose the right room for their trip, while enabling partners to showcase their properties effectively across Expedia's Travel Marketplace. As traveler expectations rise and room and rate inventory grows more complex, this experience is evolving into a more personalized, adaptive part of the shopping journey. 

 

We're looking for a Senior Product Manager to lead the strategy and evolution of the Room Shopping Experience. You will own the end-to-end product lifecycle for room shopping capabilities  from discovery and traveler journey mapping, through experimentation, launch, adoption, and measurement. Working closely with design, engineering, MLS, analytics, brands, supply and other partner teams, you will translate traveler insights into clear product requirements. You will operate at a Senior PM level: setting a multi-year, multi-brand strartegy for our room shopping experience, leading multi-team programs, and mentoring other product managers across the ecosystem.  

 

At the heart of this role is a simple customer promise: help travelers quickly find the room that best fits their needs  not just everything that's available. You'll build experiences that recommend the best match, make options easy to compare, and give travelers the confidence to book, whether they're booking one room or several. 

 

 

In this role, you will: 

  • Define and evolve the product vision, strategy, and roadmap for the Room Shopping Experience to deliver high-quality, customer-centric shopping journeys across Expedia Group brands. 

  • Translate customer, business, and data insights into clear product requirements, user stories, and acceptance criteria that guide design, engineering, and data science teams toward measurable outcomes. 

  • Lead end-to-end product execution, from discovery and experimentation through launch and optimization, using A/B testing, experimentation frameworks, and analytics to validate hypotheses and drive decision making. 

  • Collaborate closely with design, engineering, analytics, marketing, and partner teams to prioritize a roadmap that balances customer value, business impact, technical feasibility, and operational excellence at scale. 

  • Use data, experimentation, and market analysis to identify opportunities to improve conversion, engagement, and satisfaction within the room shopping funnel, including inventory presentation, pricing clarity, and booking confidence. 

  • Demonstrate familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, safely integrating and operating AI/ML enabled solutions that improve customer and business outcomes in the room shopping domain. 

 

 

Minimum Qualifications: 

  • Bachelor’s degree in a technical, quantitative, business, or related field, or equivalent practical experience in digital product management. 

  • 8+ years (Bachelor's) or 6+ years (Master's) of product management experience for consumer-facing or e-commerce products, with a track record of owning products or customer journeys end-to-end—from discovery through launch and optimization 

  • Proven track record using data, analytics, and experimentation to make product decisions, including defining success metrics, running A/B tests, and iterating based on quantitative and qualitative insights. 

  • Demonstrated ability to lead cross-functional teams (e.g., engineering, design, analytics, business stakeholders) to deliver roadmap outcomes within a defined product area, service, or journey. 

  • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products in support of better recommendations, relevance, or personalization. 

 

Preferred Qualifications: 

  • Master’s degree in a relevant field or equivalent experience building and scaling complex, high-traffic consumer shopping or booking experiences. 

  • Demonstrated experience taking products from concept to scaled adoption, including defining long-term vision, aligning stakeholders, and delivering iterative value at scale. 

  • Experience leading product strategy for multi-step customer journeys, optimizing funnel performance through experimentation, and operating products that serve global, high-volume traffic. 

  • Strong ability to partner with engineering and data teams on technical trade-offs, experimentation design, and integration of AI/ML enabled capabilities (such as relevance, ranking, or personalization) that safely improve customer outcomes in room shopping. 

  • Experience driving continuous improvement in operational excellence, including monitoring, quality, and reliability of the end-to-end shopping experience, with a role-appropriate focus on emerging AI capabilities and their application to large-scale consumer products. 

 

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Skills Required

  • Bachelor's degree in a technical, quantitative, business, or related field or equivalent practical experience
  • 8+ years (Bachelor's) or 6+ years (Master's) of product management experience for consumer-facing or e-commerce products
  • Proven track record using data, analytics, and experimentation, including defining success metrics and running A/B tests
  • Demonstrated ability to lead cross-functional teams (engineering, design, analytics, business stakeholders) to deliver roadmap outcomes
  • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real-world products (recommendations, relevance, personalization)
  • Master's degree or equivalent experience building and scaling complex, high-traffic consumer shopping or booking experiences
  • Experience leading product strategy for multi-step customer journeys, optimizing funnels through experimentation at global scale
  • Experience with operational excellence: monitoring, quality, and reliability of end-to-end shopping experiences, including AI capability oversight

What the Team is Saying

Christos Rigas

Expedia Group Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits Travel and wellness reimbursements, employee travel discounts, and flexible stipends are presented as standout perks that add meaningful lifestyle value. Mental-health resources and pet support broaden the package beyond core pay.
  • Parental & Family Support Paid parental leave for all parents with additional time for birthing parents, plus adoption, surrogacy, and caregiver support, are highlighted as generous and accessible. Immediate eligibility for parental leave reinforces the family-friendly design.
  • Healthcare Strength Medical, dental, and vision coverage is paired with inclusive healthcare extending to partners and covering fertility and transgender services. Access to mental-health platforms complements the core medical offering.

Expedia Group Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Seattle, WA
16,000 Employees
Year Founded: 1996

What We Do

Expedia Group, Inc. is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Why Work With Us

Life at Expedia Group starts with the people and is shaped by how we work together. You’ll join a global community of curious teammates from different backgrounds, locations, and disciplines. Day to day, that means sharing ideas, taking ownership, and solving problems together.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery

Expedia Group Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQSeattle, WA
JP
VE
HK
MY
Amsterdam, NL
Antalya, TR
Athens, GR
Auckland, NZ
Austin, Texas
Bangkok, TH
Barcelona, ES
Beijing, CN
Bengaluru, Karnataka
Berlin, DE
Bothell, US
Brisbane, AU
Brussels, BE
Chicago, US
Cologne, DE
Copenhagen, DK
Dallas, US
Denpasar, ID
Dubai, AE
Dublin, IE
Edinburgh, GB
Fort Lauderdale, US
Geneva, CH
Gurugram, Haryana
Gurugram, IN
Hanyang, KR
Ho Chi Minh, VN
Issaquah, US
İstanbul, TR
Johannesburg, ZA
Kailua-Kona, US
Kilkattalai, JO
Lahaina, US
Lisbon, PT
London, GB
Lyon, FR
Madrid, ES
Manila, PH
Marseille, FR
Melbourne, AU
Miami, US
Milan, IT
Mohokare, ZA
Montréal, CA
Munich, GD
Paris, FR
Poipu, US
Praha, CZ
Rome, IT
San Francisco, California
San Leonardo, PH
Sham Chun Hu, CN
Shanghai, CN
Singapore, SG
Springfield, US
Stockholm, SE
Sydney, AU
Taipei City, TW
Tokyo, JP
Toronto, CA
Wrocław, PL
Learn more

Similar Jobs

Expedia Group Logo Expedia Group

Senior Product Manager

AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Hybrid
2 Locations
16000 Employees
173K-277K Annually

Expedia Group Logo Expedia Group

Operations Manager

AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Hybrid
London, England, GBR
16000 Employees

Expedia Group Logo Expedia Group

Senior Data Scientist

AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Hybrid
London, England, GBR
16000 Employees

Expedia Group Logo Expedia Group

Marketing Analyst

AdTech • eCommerce • Information Technology • Travel • Generative AI
Hybrid
London, England, GBR
16000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account