What You'll Accomplish
- Lead the development of AI-powered RCS features that maximize message performance through optimized formats, content, and timing
- Drive the product strategy for new conversational AI experiences leveraging RCS capabilities like suggested replies, carousels, and rich media
- Partner with cross-functional teams to execute large-scale RCS feature launches that impact company-level goals
- Translate customer feedback and market research into compelling product specs and roadmap priorities
- Define and track key performance metrics to measure the impact of RCS features on customer engagement and revenue
- Contribute to the overall RCS product vision and strategy, particularly around AI integration and personalization capabilities
Your Expertise
- 5+ years of experience as a Product Manager at a SaaS company, with a track record of shipping successful features
- Experience with AI/ML technologies and their practical applications in marketing or messaging
- Deep understanding of mobile messaging, rich media, and conversational interfaces
- Strong analytical skills with experience defining metrics and making data-driven decisions
- Excellent written & verbal communication skills with the ability to rally cross-functional teams around a unified vision
- Experience working with enterprise customers and understanding their needs
- Track record of independently driving product strategy for large complexity features
- Ability to balance technical feasibility, business value, and user experience in product decisions
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What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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