What we're looking for:
- 5+ years of product management experience, including improving customer workflows and learning through experimentation.
- Can execute an API-first strategy and support engineering efficiency goals.
- A proven track record of delivering products that drive significant customer and business impact.
- Strong commercial acumen. In payments, we carry financial targets so we need someone that can translate the work into financial outcomes and deliver results.
- Can get technically deep and engage in detailed engineering design opportunities.
- Have a strong interest in AI and how it can improve outcomes for customers and Xeros.
- Strong analytical skills, with the ability to interpret complex data and translate insights into actionable strategies.
- Exceptional communication and stakeholder management skills, comfort with presenting to senior leadership.
- A growth mindset, with a passion for learning, innovation, and pushing boundaries.
What you'll do:
- Strategise Product Vision: Lead the strategic framing of products within Xero's overall strategy and future objectives.
- Drive Customer-Centricity: Lead customer engagement, research, and insight collection to embed customer data in decision-making and risk assessment.
- Problem Identification & Solution Framing: Identify valuable customer problems and comprehensively frame solutions for testing and refinement, even in complex environments.
- Product Line Strategy & Resourcing: Develop and secure funding and resources for the product line strategy.
- Oversee Product Delivery & Launch: Lead the development of product roadmaps, release strategies, and ensure effective product launches.
- Manage Product Risks: Take responsibility for managing non-functional risks (security, privacy, compliance, etc.) and lead trade-off decisions.
- Monitor & Optimise Performance: Consistently review, monitor, and analyze commercial and customer results, leading iterative improvements to existing products.
- Guide End-to-End Product Lifecycle: Manage products across their entire lifecycle, from launch to sunset, ensuring continuity and strategic alignment.
- Develop Product Practice & Team: Contribute to developing and implementing product practices, and train, coach, and recruit team members.
Top Skills
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.
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Xero Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
