Senior Product Manager, Mobile

Posted Yesterday
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2 Locations
Hybrid
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Lead end-to-end mobile product strategy and roadmaps, run customer research, define success metrics and OKRs, manage lifecycle and compliance, and deliver AI/automation features that improve customer and commercial outcomes while coaching teammates.
Summary Generated by Built In
Our Purpose

At Xero, we’re here to supercharge small businesses. By making small businesses more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small businesses, we’ll be building a stronger economy that can change the world.

How you’ll make an impact

As a Senior Product Manager in Mobile, you will take ownership of new and existing Mobile products, driving meaningful customer and commercial value. Navigating complex product spaces with ambiguity, you will lead products end-to-end—from early research and ideation right through to implementation and ongoing iteration.

Your product leadership will directly shape Xero's Mobile strategy, ensuring our mobile solutions solve valuable customer problems. By embedding data and customer insights into every decision, you will establish clear product roadmaps and deliver seamless experiences that help our business and our users thrive.

You will join a collaborative, cross-functional mobile product team that works alongside broader product functions, engineering, and design. The team operates with a strong focus on shared delivery rituals, clear cadence, and open communication to align on key strategy and objectives. Together, you will foster a supportive environment focused on continuous learning, coaching, and product practice excellence.

Initially, you will focus on

  • Defining and executing the Mobile product strategy and roadmaps while aligning key workstreams with Xero's overall objectives.

  • Conducting customer engagement and research to identify, frame, and validate high-value problem areas.

  • Establishing team delivery cadences, defining success metrics, and actively participating in quarterly OKR planning.

  • Guiding products through their full lifecycle, managing risk, compliance, and iterative performance improvements.

What you’ll bring with you

  • Experience shipping AI or automation capabilities that measurably reduced manual effort for users.

  • Background in mobile product management, ideally within fintech, accounting, or financial domains.

  • Experience in managing complex products end-to-end, with a track record of translating customer research into actionable product strategies.

  • Exceptional stakeholder management skills, capable of building alignment across diverse teams and navigating difficult conversations effortlessly.

  • Comfort navigating complex technical domains and a genuine curiosity for turning intricate systems into simple experiences.

  • Proven ability to coach and mentor colleagues in user research methodologies, product prioritisation, and experimental problem-solving.

  • Decisive approach to product management, prioritizing shippable value over perfection in fast-moving environments.

  • Comfort with setting key product metrics, tracking customer performance, and establishing clear team OKRs.

  • A collaborative mindset with a focus on continuously improving product management practices and team delivery.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Where and how you can work

This role offers flexible working arrangements tailored to your needs. We are looking for candidates based in Sydney or Melbourne, with occasional office attendance for team offsites and collaborative planning days. Management focuses on outcomes rather than time-in-seat, offering freedom and flexibility in how you achieve goals

Skills Required

  • Experience shipping AI or automation capabilities that reduced manual user effort
  • Background in mobile product management
  • Experience managing complex products end-to-end and translating customer research into product strategy
  • Exceptional stakeholder management skills and ability to build alignment across diverse teams
  • Comfort navigating complex technical domains and simplifying systems into user experiences
  • Proven ability to coach and mentor colleagues in user research, prioritisation, and experimental problem-solving
  • Decisive product management approach prioritizing shippable value in fast-moving environments
  • Experience setting product metrics, tracking customer performance, and establishing team OKRs
  • Collaborative mindset focused on improving product practices and team delivery
  • Based in Sydney or Melbourne with occasional office attendance for team offsites and planning
  • Experience in fintech, accounting, or financial domains

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth The U.S. package lists 21 days of annual leave, 10 days of wellbeing leave, five “Xtra” days, three year‑end company holidays, and a paid volunteer day. Global materials also point to 20+ days of annual leave and additional wellbeing time across regions, indicating broad coverage beyond the U.S.
  • Parental & Family Support Primary caregivers can receive up to 26 weeks of fully paid parental leave, with six weeks of paid partner leave. Family‑forming benefits (e.g., Carrot) and counseling/coaching access for employees and immediate family further strengthen support.
  • Healthcare Strength Medical (Cigna and Kaiser options), dental (Cigna PPO), and vision (VSP) are complemented by life, AD&D, and short/long‑term disability coverage. Modern Health mental‑health support and a funded ThrivePass wellbeing account add depth to the health offering.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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HQWellington, NZ
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Singapore
Sydney, NSW
Toronto, Ontario
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