Senior Product Manager, Mobile Platform

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Mobile empowers every internal and external customer to achieve hyper-personalized, native-optimized mobile excellence.

We deliver an indispensable, intelligent mobile platform that acts as an AI-powered teammate, amplifying human potential and driving transformative results.

Our focus is to provide:

(1) Seamless & Trusted Mobile Auth: Secure every mobile interaction with simple, unified login across all Salesforce and custom-built mobile experiences.

(2) Empowered Mobile Creators: Equip developers and admins with AI-powered tools to rapidly design, customize, and deploy intelligent mobile solutions at scale.

(3) Proactive & Personalized Guidance: Predict needs, identify opportunities, and deliver hyper-personalized, context-aware assistance to every mobile user before they ask.

Role Description:

We are looking for a great Product Manager to be part of the team which enables our internal & external customers with secure mobile applications, offline syncing, intelligent notifications, and other core mobile services.  

To be successful in this role, you need excellent communication, as well as product and program management skills. You will be responsible for ensuring that Salesforce meets the needs of our customers through a technical platform product. You will work with customer requirements as well as different business functions including product experience, site reliability, customer-centric engineering, operations, and release management. This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our mobile platform offerings.

In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events & blogs and even podcasts. You will serve as the loudspeaker of the innovative work your engineering and design team will be doing.

Responsibilities:

• Plan and execute the short term (3-6 months) roadmap of a mobile platform product/service day-to-day with developers, tech writing and design.

• Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.

• Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.

• Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).

• Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success people and others.

Requirements:

• BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles. MBA is a plus.

• Motivated by solving complex problems and bringing order & structure to ambiguity.

• Proven ability to influence and coordinate cross-organization teams to execute important company priorities.

• Desire to market platform services/products through blogs, events, podcasts and other mediums.

• Ability to communicate to various stakeholders ranging from tactical technical detail to high level strategy.

• Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.