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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce Field Service is one of the fastest growing businesses in the company, and we are the market leaders. Our customers include many Fortune 500 companies and represent a broad set of industries, including manufacturing, utilities, communications, consumer goods and healthcare.
Our customers rely on our offline first mobile app to guide them through complex field work. Through millions of appointments on billions of pieces of equipment, Salesforce Field Service powers the world’s mobile workforce.
We are seeking a Mobile Product Manager to lead the innovation and expansion of our field service mobile application across iOS, Android, and various third-party integrations. In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption, and overall product performance. If you have a passion for mobile technology, field service solutions, and integration-driven product development, we want to hear from you!
Key Responsibilities:
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Develop and execute the mobile product roadmap for AI-powered field service solutions to enhance functionality, usability, and performance for iOS and Android platforms.
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Work closely with engineering, UX/UI, and business stakeholders to define product requirements and prioritize features.
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Conduct user research and data analysis to optimize mobile experiences and address pain points for field technicians.
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Oversee app performance, security, and compliance with platform guidelines and industry standards.
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Drive agile product development, leading backlog grooming, sprint planning, and feature releases.
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Monitor key metrics (adoption, retention, performance) and drive continuous improvements based on feedback.
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Stay ahead of mobile industry trends to incorporate innovative technologies like AI, AR, and voice interactions.
Required Qualifications:
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5+ years of experience in mobile product management, with a proven track record of delivering complex technology products, preferably in mobile, AI and/or field service domains.
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Bachelor's Degree in Engineering, Computer Science, or related fields and/ or experience in related fields is preferred
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Strong understanding of artificial intelligence, machine learning, and their applications in operational settings.
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Experience managing cross-functional teams, including engineering, design, and data science.
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Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences.
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Analytical mindset with experience in using data to drive product decisions and measure success.
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Familiarity with field service management tools, workflows, and challenges is a strong plus.
Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office).Check out our Salesforce Engineering Blog
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
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