Senior Product Manager (Hybrid)

Your Moneris Career - The Opportunity

You will shape our retail point of sale (POS) product roadmap, working with design, engineering, sales and merchants to deliver impactful, customer-centric experiences. You will shape our growth in the retail space and make a difference for small and medium businesses across Canada.

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Director, Product.

Your Moneris Career - What you'll do

• Lead others to solve complex problems; use analytical thought to exercise judgement and identify solutions

• Work independently, with guidance in only the most complex situations

• Impacts the achievement of customer, operational, initiative or service goals

• Maximize the value delivered by the product team by ensuring that the product backlog is aligned with customer needs. Lead in complex product delivery (or a group of products) in support of overall goals

• Manage all elements of the product life cycle including gathering and creating product requirements, introducing new features and functionality (including determining the appropriate product solution bundle), retiring outdated or redundant features, and providing product support for product launches

• Develop solution concepts to address opportunities, gaps and requirements to maintain competitiveness of product offering, consulting on concepts with Technology, and developing comprehensive business cases to support decisions and prioritization

• Take accountability for a portfolio of products and the product lifecycle of the entire portfolio beginning from product ideation and following through to product delivery and deployment.

• Considered an expert in the product management domain and has knowledge in the relevant business domain

• Maintain a high level of transparency and communication through proactive interactions with the product team. Foster relationships with internal partners (Technology, Operations, Partnership teams, Sales, Marketing) to assess partnership opportunities, and ensure the success of the Product roadmap, Product readiness, and product launch

• Through demonstrated people leadership, creates a team environment that promotes high performance and achieves a high degree of client satisfaction. Role model's servant leadership by removing impediments to accelerate teams.

Your Moneris Career - What you bring

• Bachelor's degree required, or equivalent work experience.

• Minimum 7 years experience working in a product management capacity, managing multiple products through the full product life cycle

• Experience with Agile methodologies and best practices and learn/use applicable tools and processes. 

• Experience in strategic planning, project lifecycle management, portfolio management, compliance, and change management

• Collaborate and deliver results cross-functionally. Proficient in managing product processes, engaging/influencing audiences, building relationships, to achieve broader organizational goals.

• Knowledge and application of both theoretical and practical aspects of product management, including various product management tools and techniques

• Work in teams across the organization with multiple partners and to influence and align others

• Able to adapt quickly to changing priorities

• Strong work ethic with the ability to work in a team or on own

• Proficiency in payment systems and the merchant acquiring business

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.