Senior Product Manager, Hybrid Cloud Services

About GTT:

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Role Summary

This role supports the strategy, development, and lifecycle management of GTT’s Hybrid Cloud and Managed Cloud Services, spanning edge cloud, private cloud, managed public cloud, and professional services. The role combines strong technical understanding of cloud services with commercial and market-driven product insights, working closely with product engineering, operations, sales, to deliver competitive GTT cloud services.

Duties and Responsibilities:

• Help define the product vision, strategy, and roadmap for Hybrid and Managed Cloud Services across edge, private, and public cloud.
• Lead the development of Product Requirements Documents (PRDs), translating market, customer, and commercial needs into clear technical and business requirements.
• Product lead matrix organisations, working closely with architecture, engineering, operations, sales, marketing, and partners.
• Drive the commercial success of cloud services
• Help shape and drive GTT’s cloud portfolio in alignment with the Envision platform and broader GTT services.
• Work with Hyperscalers (AWS, Azure, GCP), identify and understand Hyperscaler solutions in relevance to GTT and the managed services ecosystem.
• Enable sales and solutions teams with positioning, value propositions, and product guidance, support key bids and strategic accounts.
• Represent GTT in customer engagements, analyst briefings, and industry forums.

Required Experience/Qualifications:

• Proven experience in product or service portfolio roles within telecom, managed services, or cloud service providers.
• Strong understanding of hybrid cloud managed public cloud, IaaS/PaaS, containers, virtualization, and managed services operating models.
• Strong understanding of networking and security for cloud services, including resilience and disaster recovery.
• Strong understanding of data services, including backup, databases, and data security.
• Ability to balance technical depth and commercial decision-making, including cloud cost models and sizing.
• Hands-on experience writing clear, structured PRDs for both customer-facing and engineering audiences.
• Strong product lifecycle management capability.
• Strong stakeholder management and communication skills, with the ability to influence across senior technical and commercial teams.
• Comfortable engaging with enterprise customers and senior internal leadership.
• Preferred Degrees (Bachelor’s or Master’s): Engineering, IT, Telecoms, Network/Systems Engineer
• Relevant Degrees to be considered: Business Administration / Management / Engineering Management, Digital Transformation / Technology Management

Desirable Experience/Qualifications:

• MBA or equivalent postgraduate qualification
• Cloud certifications (AWS, Azure, GCP, Kubernetes, ITIL, TOGAF, FinOps)
• Other Relevant technical or product management training & certifications
• Experience working with hyperscalers, system integrators, or managed service providers.
• Exposure to enterprise customers and cloud transformation programmes.
• Experience in quote-to-cash processes and service monetisation models.

Core Competencies:

• Strong understanding of hybrid cloud managed public cloud, IaaS/PaaS, containers, virtualization, and managed services operating models.
• Strong understanding of networking and security for cloud services, including resilience and disaster recovery.
• Strategic and product-oriented thinking
• Strong commercial and business acumen
• Technical depth combined with customer and market understanding
• Leadership and influence in a matrix organisation
• Stakeholder management and cross-functional collaboration
• Clear communication and storytelling
• Structured problem solving and decision-making
• Customer-centric mindset and execution focus

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future

EEO statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

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