Senior Product Manager, Home Loans Consumer Experience

Posted 3 Hours Ago
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2 Locations
Hybrid
125K-234K Annually
Senior level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
The Senior Product Manager will define product vision and strategy for home loans, manage product backlog, lead cross-functional collaboration, and drive innovation and growth in home lending.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

SoFi is looking for a data-driven and user-centric Senior Product Manager to help shape the future of digital home lending. In this role, you will own and evolve the end-to-end home loan experience across our digital funnel, defining product strategy and delivering differentiated member experiences that drive growth and set SoFi apart in the market.

This role is pivotal in transforming how members discover, apply for, and complete their home loan journey with SoFi. You will pair strong product instincts with rigorous experimentation to remove friction, unlock conversion, and bring innovative functionality to market that raises the bar for modern home lending.

The ideal candidate is a growth-minded builder who thrives at the intersection of user experience, product strategy, and disruptive innovation. You will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance, and executive teams to define and prioritize the roadmap, while bridging technical and business worlds to deliver meaningful customer and business impact.

You will be expected to set ambitious goals, sweat the details, and deliver with urgency.


What you’ll do

  • Define and execute a product vision that brings differentiated innovation to market and helps set a new standard for digital home lending.
  • Own and prioritize the product backlog for your engineering squad, writing detailed requirements and partnering closely with developers to deliver iteratively against both near-term opportunities and long-term strategy.
  • Own instrumentation and data for your products to drive deep understanding, sharper product decisions, and new growth opportunities.
  • Lead experimentation to accelerate learning, uncover member insights, and drive measurable customer and business impact.
  • Identify and launch new functionality that reduces friction, improves application completion, and further differentiates SoFi’s home loan offering from competitors.
  • Collaborate cross-functionally across engineering, design, data science, marketing, operations, legal, compliance, capital markets, and executive leadership to translate customer needs and market opportunities into product strategy and execution.
  • Operate in a fast-paced agile environment, making clear trade-offs and decisions to move quickly while maintaining focus on bigger strategic outcomes.
  • Be a champion of SoFi’s values.

What you’ll need

  • Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field
  • 3+ years of product management experience
  • Experience developing and launching features across both 1st and 3rd party platforms, while consistently prioritizing a high-quality user experience
  • Superior communication skills, written and verbal. Experience presenting to executive leadership
  • Experience delivering quality software that solves business and user needs
  • Strong analytical and data-driven mindset; able to dive into financial and operational metrics
  • Experience owning end-to-end product delivery, from discovery through launch and iteration
  • High bias for action, strong ownership, and comfort operating in ambiguous, fast-moving cross-functional environments
  • Passion for your users! You do right by them, always
  • Ability to work with remote teams

Nice to have

  • Experience with hypothesis-based product experimentation
  • Experience speaking to actual users, empathizing with them and gathering insights, and translating those insights into meaningful product enhancements
  • Experience in the Fintech space
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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SoFi Compensation & Benefits Highlights

  • Parental & Family Support Up to 12 weeks fully paid parental leave, paid caregiver leave, fertility/adoption resources, and subsidized backup childcare/eldercare are offered. Pet insurance and family-building support further broaden the coverage.
  • Healthcare Strength Medical, dental, and vision coverage is paired with company-paid short- and long-term disability and life insurance. Mental-health support via Modern Health and employer HSA contributions enhance overall health support.
  • Leave & Time Off Breadth Flexible vacation for exempt employees, generous PTO for non-exempt, paid holidays, and early-release “SoFi Fridays” expand time-off options. An additional 16 hours of paid volunteer time underscores community engagement.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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HQSan Francisco, CA
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New York, NY
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Seattle, WA
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