Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
We are seeking a Business Manager Credit Reporting Agency Management who will be at the forefront of business strategy, working closely with the three main credit reporting agencies—Experian, TransUnion, and Equifax—as well as additional credit third parties, such as Innovis, Nova Credit, and FICO. This individual will also be responsible for designing and implementing business solutions that create value across multiple platforms and products. This position will be responsible for and leading Permissible Purpose and Credit Bureau Data usage for the Enterprise
What you’ll do:
- Act as the primary business Operations liaison between the organization and credit bureau agencies
- Develop and maintain strong business relationships with the Bureaus and internal BUs
- Understand the trends in credit data errors/opportunities and work with credit bureau agencies to improve
- Lead projects focused on the continuous improvement of credit data and bureau engagement - particularly focused in Permissible Purpose scope
- Identify opportunities to strengthen relationships with credit bureau agencies and leverage partnerships to drive business value
- Partner with the SMO and Procurement to ensure maximum contractual leverage and business value received from each bureau relationship
- Stay informed and address developments in the credit bureau industry and assess their impact on the organization with rules at each bureau
- Ensure that credit reporting practices comply with applicable laws and regulations (e.g., Fair Credit Reporting Act, GDPR)
- Implement and maintain appropriate risk management controls related to credit bureau processes both internally and with the Bureaus
- Provide regular reporting and analysis on the status of the credit bureau relationships and data quality metrics
- Lead and owe Permissible Purpose and credit bureau data usage intent and execution for the Enterprise
What you’ll need:
- 5+ years of experience with credit data and credit processes, or a related financial services role
- Proven track record of working directly with credit reporting agencies (Experian, TransUnion, Equifax) and/or third-party credit data companies
- Strong understanding of credit data flows, operational data processes and standards
- In-depth knowledge of banking laws and regulations, including the Fair Credit Reporting Act (FCRA), GDPR, and other relevant compliance standards
- Strong analytical and problem-solving skills; ability to use data to inform strategic decisions and drive business outcomes
- Strategic thinker who can develop credit data analysis to drive results and support enterprise business goals
- Excellent verbal and written communication skills, with the ability to influence and drive value cross-functionally
Skills Required
- 5+ years of experience with credit data and credit processes
- Proven track record of working directly with credit reporting agencies
- Strong understanding of credit data flows and operational data processes
- In-depth knowledge of banking laws and regulations including FCRA and GDPR
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
What the Team is Saying
SoFi Compensation & Benefits Highlights
-
Parental & Family Support — Up to 12 weeks fully paid parental leave, paid caregiver leave, fertility/adoption resources, and subsidized backup childcare/eldercare are offered. Pet insurance and family-building support further broaden the coverage.
-
Healthcare Strength — Medical, dental, and vision coverage is paired with company-paid short- and long-term disability and life insurance. Mental-health support via Modern Health and employer HSA contributions enhance overall health support.
-
Leave & Time Off Breadth — Flexible vacation for exempt employees, generous PTO for non-exempt, paid holidays, and early-release “SoFi Fridays” expand time-off options. An additional 16 hours of paid volunteer time underscores community engagement.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
Gallery
SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
