Senior Product Manager, Enterprise

Posted Yesterday
Hiring Remotely in USA
Remote
165K-223K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Deepgram builds research-driven Voice AI to power the human-to-machine interactions of the future.
The Role
Lead Deepgram's upmarket enterprise readiness by defining strategy and sequencing for SSO, compliance, security artifacts, and Console UX. Remove procurement blockers, ship solutions across Console, APIs, and managed endpoints, and work closely with engineering, design, and sales to enable self-serve enterprise procurement and speed deal closure.
Summary Generated by Built In
Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Overview

Deepgram's next phase of growth is upmarket. Our customers have increasing compliance needs and are security-conscious buyers with sophisticated procurement orgs.

This role owns that problem space: making Deepgram enterprise-ready and removing the product blockers that stall upmarket deals. Enterprise buyers don't evaluate readiness as a feature. They evaluate it as a package — identity, security, compliance, and the experience their teams touch — and the absence of any one piece stalls a deal in security review. You own the outcome and ship the fix wherever it belongs: in Console, in our APIs, or in the managed endpoint, partnering with the PMs who own those surfaces.

Today that means enterprise SSO, FedRAMP/FIPS readiness, SBOM and security-artifact self-serve, and a user experience that signals maturity. The specifics will shift as we move upmarket; the mandate won't. This is high-leverage work with real autonomy. You set enterprise product strategy for a Series C company's core upmarket motion while owning a pillar of the business's strategy, with an explicit path to Staff as your scope grows.

What You'll Do

  • Own the enterprise adoption problem space end to end: the procurement, security, compliance, and UX storylines that have to work together to win upmarket deals.

  • Set strategy, sequencing across enterprise initiatives which today includes SSO, compliance readiness, and our Console UX, and defend that prioritization with data.

  • Ship solutions on whatever surface fits the problem: Console, APIs, or the managed endpoint. You own the problem and partner with the PMs who own those surfaces rather than owning the surfaces outright.

  • Drive enterprise security and compliance readiness so procurement teams can self-serve e.g., SBOM generation and security-artifact access, instead of waiting on us.

  • Remove the product blockers that stall deals in security review and slow closure.

  • Work directly with engineers, designers, and sales to ship features. Pull people in when you need to; don't wait for consensus.

  • Set your own objectives and make the trade-offs, with minimal steering.

You'll Love This Role If You
  • Want to own a pillar of company strategy rather than take tickets, and want the autonomy to set direction.

  • Get genuinely excited by enterprise complexity at scale such as turning identity, provisioning, RBAC, and audit into a package a security team will actually approve.

  • Care how a product feels, not just whether it works.

  • Can take a goal like "frictionless enterprise procurement" and derive a 12-week plan without asking "what should I do first?"

  • Are comfortable when requirements are imperfect and priorities shift.

  • Work AI-first by default and want to be on a team that does the same.

It's Important to Us That You Have
  • Enterprise product experience: you've shipped products into regulated or security-conscious customers and understand their procurement psychology.

  • Front-end/UX product sensibility: you bring the same rigor to how a product feels that enterprise teams bring to infrastructure.

  • Strong opinions backed by facts: you can defend your prioritization call with customer data, competitive positioning, and technical reality, and you update when new facts arrive.

  • An AI-native working style: AI is already part of how you research, analyze, prototype, and decide. This is about using AI to accelerate your own work, not outsourcing your judgment to an LLM. Expect us to probe it directly, including live.

  • Autonomous decision making and comfort with ambiguity: you thrive with objectives and minimal directional guidance.

  • Cross-functional range: you work fluently with engineers, designers, and sales.

It Would Be Great If You Had
  • A Computer Science / Software Engineering background: you understand how software works, why implementation has tradeoffs, and what Engineering needs to build a product.

  • Security or compliance shipping experience: FIPS, FedRAMP, SOC 2, or similar enterprise features.

  • Web console or platform-tooling experience: you know how to design experiences for technical audiences.

  • B2B or enterprise sales-cycle familiarity: you know what procurement orgs care about and why.

Skills Required

  • Experience shipping products into regulated or security-conscious enterprise customers
  • Front-end/UX product sensibility for technical audiences
  • Ability to defend prioritization with customer data and technical constraints
  • AI-native working style; regular use of AI tools in workflow
  • Autonomous decision making and comfort with ambiguity
  • Cross-functional collaboration with engineers, designers, and sales
  • Computer Science or Software Engineering background
  • Experience shipping security or compliance features (FIPS, FedRAMP, SOC 2)
  • Web console or platform-tooling experience
  • Familiarity with B2B or enterprise sales cycles and procurement

What the Team is Saying

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Deepgram Compensation & Benefits Highlights

  • Healthcare Strength Benefits include medical, dental, and vision insurance plus mental-health support, life insurance, and short/long-term disability. The breadth of coverage indicates strong protection for core and ancillary health needs.
  • Leave & Time Off Breadth Policies include remote-first work, flexible schedules, unlimited PTO, and 12 paid U.S. holidays. This combination supports extensive time-off access and flexibility.
  • Wellbeing & Lifestyle Benefits Wellness and learning stipends, conference participation, and WFH support via a quarterly productivity stipend and a one-time office upgrade stipend expand support beyond core insurance. These resources encourage sustained wellbeing and productive remote work.

Deepgram Insights

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The Company
HQ: San Francisco, CA
150 Employees
Year Founded: 2015

What We Do

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

Why Work With Us

Our culture, like our product, is constantly learning and evolving, but the heart of our team is enduring. We are a self-motivated, positive, passionate, and competitive group of people. At Deepgram, we put an emphasis on being ourselves, being curious, growing together, and being human. We are a unique bunch who celebrate our differences.

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Deepgram Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQSan Francisco, CA
Ann Arbor, MI
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