Senior Product Manager - Digital Wallet

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As Senior Product Manager at PayPal, you will be joining the Checkout Experiences team, responsible for delivering a best-in-class digital wallet experience to over 400 million users. The ability to learn new complex systems and manage relationships across a large organization will be critical to success. If you enjoy digging deeply into global-scale problem spaces and leading diverse teams towards an effective solution, this role is for you.
Meet our team
PayPal’s Checkout Experiences team is looking for a senior product manager who can lead the development of elegant, performant, and compliant digital wallet experiences in PayPal Checkout. As PayPal’s largest and most complex product, Checkout will give you the opportunity to build relationships across the entire company and think globally to meet the needs of our millions of users. Success in this role will help us deliver on our mission and goals while working alongside some of the best in the payments and ecommerce industry.

Job Description:

Your way to impact

You will lead a team of designers, engineers, researchers and analysts to define and execute on a vision for our digital wallet in Checkout. This will require exceptional verbal and written communication and the ability to influence up, down and around you with a bias towards clear, concise documentation supported with evidence. You will immerse yourself in the complexity of PayPal Checkout, focusing on how we use and present different funding instruments in the wallet. You will need to become a subject matter expert in your area, continually identifying opportunities to improve our experiences, and advocating on behalf of the customer using data and strategic thinking.

Your day to day

• Lead and collaborate across cross-functional teams to define and deliver a product roadmap and vision for the Checkout wallet that supports amazing customer experiences, while ensuring progress towards company goals and compliance with global regulations.

• Execute on that roadmap by designing a clear experimentation strategy, creating and validating hypotheses, and compressing the feedback loop to learn and iterate as rapidly as possible.

• Work with researchers, designers, and engineers to deeply understand customer needs and design simple but powerful solutions to their problems.

• Constantly build relationships across the organization to drive collaboration and consensus on strategy.

What you need to bring

• Bachelors degree in a technical discipline, MBA a plus.

• 8+ years of product management experience 

• Proven track record of rapidly learning complex problem spaces, breaking them down into actionable work streams, and launching performant products that drive business value.

•  Experience designing and developing digital wallet experiences is a big plus.

• Ability to smoothly transition between strategic and tactical thinking, equally comfortable planning at the global level as solving problems at the edge.

• Strong product thinking founded on defining and validating hypotheses, measuring results, and rapidly iterating to success.

• Ability to scale a product vision across a large organization by effectively documenting and building artifacts to serve stakeholders at all levels.

• Ability to build strong cross-functional relationships, facilitate effective organizational process, and inspire excellence across the team.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.