Job Description
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.
The Senior Product Manager will play a pivotal role in establishing our product management function. This dual-mandate role combines hands-on digital product leadership with strategic product ops responsibilities. The incumbent will report to the Head of Product and serve as a key architect in building our product culture from the ground up.
Job Responsibilities:
- Lead the comprehensive digital product strategy for Consumer Bank, transforming how customers interact with our financial services.
- Champion roadmap development and execution for web and mobile applications that delight users and drive business growth.
- Orchestrate deep user research, competitive intelligence, and market validation initiatives to fuel innovative product decisions.
- Foster dynamic collaboration with engineering, vendors, and key business stakeholders to deliver transformative outcomes.
- Architect and monitor essential product metrics, cultivating a culture of data-informed decision-making that drives continuous improvement.
- Manage product backlogs, prioritization frameworks, and strategic release planning across digital touchpoints.
- Architect and refine streamlined product management processes, workflows, and industry-leading best practices.
- Deploy and optimize product management tools and systems that enable our teams, and drive efficiency and productivity.
- Create and own frameworks for product discovery, product validation, and delivery cycles.
- Craft comprehensive documentation, intuitive templates, and actionable playbooks that scale product excellence.
- Cultivate strategic partnerships with cross-functional teams to enhance collaboration and foster transparent communication.
- Design and execute robust product success measurement frameworks that empower truly data-driven decision making across the organization.
Minimum Qualifications:
- Bachelor's degree in relevant field; MBA or technical background preferred.
- A minimum of 5+ years of product management experience with demonstrated success in digital products (web/mobile).
- Must have proven track record of building or scaling product management functions at growing companies.
- Must have experience with product operations, including tool selection, process optimization, and team enablement.
- Must have a strong background in coaching and mentoring product managers.
- Must have expertise in product discovery methods, user research, and data analysis.
- Must be proficient with product management tools.
- Must have experience working in agile development environments.
- Must have strong presentation and communication skills for executive-level stakeholders.
- Background in both B2B and B2C product environments is preferred.
- Previous experience establishing product culture in organizations new to formal product management is preferred.
- Familiarity with modern product development frameworks (Jobs-to-be-Done, Design Thinking, Lean Startup) is preferred.
Salary Range:
$108,722.00 - $178,616.75Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at [email protected].
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
WSFS Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WSFS Bank and has not been reviewed or approved by WSFS Bank.
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Retirement Support — A company 401(k) match is highlighted as part of the package. Feedback suggests this strengthens long-term savings support for many roles.
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Leave & Time Off Breadth — Paid time off and holidays are core components of the offering. Feedback suggests company-paid volunteer time adds additional flexibility for community engagement.
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Parental & Family Support — Paid parental leave is explicitly included. Feedback suggests candidates should confirm role-specific eligibility and duration.
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What We Do
WSFS Financial Corporation is a multibillion-dollar financial services company. Its primary subsidiary, WSFS Bank, is the oldest and largest locally headquartered bank and trust company in the Greater Philadelphia and Delaware region. As of June 30, 2024, WSFS Financial Corporation had $20.7 billion in assets on its balance sheet and $84.9 billion in assets under management and administration. WSFS operates from 114 offices, 88 of which are banking offices, located in Pennsylvania (57), Delaware (39), New Jersey (14), Florida (2), Nevada (1) and Virginia (1) and provides comprehensive financial services including commercial banking, consumer banking, treasury management and trust and wealth management. Other subsidiaries or divisions include Arrow Land Transfer, Bryn Mawr Capital Management, LLC, Bryn Mawr Trust®, The Bryn Mawr Trust Company of Delaware, Cash Connect®, NewLane Finance®, Powdermill® Financial Solutions, WSFS Institutional Services®, WSFS Mortgage®, and WSFS Wealth® Investments. Serving the Greater Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name. Member FDIC | Equal Housing Lender | NMLS #417673
