Senior Product Manager - Digital Product - Product Contract Domain

Posted 23 Days Ago
Be an Early Applicant
Franklin, WI, USA
Hybrid
119K-178K Annually
Senior level
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
The Senior Product Manager will oversee product vision, develop roadmaps, gather requirements, and facilitate agile ceremonies while enhancing digital products.
Summary Generated by Built In
About the Role:
At Northwestern Mutual, we're transforming how product and policy data powers modern digital experiences at the scale and complexity of a Fortune 100 mutual company. As we continue to modernize our technology ecosystem, the Product Contract domain plays a foundational role in how experiences across NM access and update risk product policy data. As a Senior Product Manager supporting the Product Contract domain, you will own and evolve critical digital assets that sit at the core of our enterprise. Your focus will be on delivering high-quality, performant APIs that enable consistency, reliability, and speed for teams modernizing advisor, client, and operational experiences across the company. In this role, you will partner closely with engineers, architects, data partners, business analysts and other product managers to deliver capabilities that unlock value across many downstream experiences. You'll collaborate across domains to align with enterprise strategy, establish clear product expectations, and create effective ways of working that help teams move faster together while maintaining the rigor and quality required of systems at the heart of policy administration. A foundation of business and technical fundamentals should be complemented by soft skills in building relationships, effectively eliciting and documenting requirements, critical problem-solving skills, project management and working toward shared goals.
What You'll Do:
  • Set Product Vision: Responsible for product vision and appropriate positioning with key stakeholders across the organization.
  • Develop Roadmap: Foster the development, acceptance and communication of roadmap.
  • Define and track KPIs for measure of success.
  • Gather Requirements: Participate in cross functional work to solicit key requirements relative to the accountable product.
  • Define the product: Responsible for multiple low to medium complexity products and product features from start to finish.
  • Stakeholdering: Maintain the awareness and ability to articulate the product story to a broader audience outside the internal team with additional experience and maturity in the domain.
  • Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.
  • Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.
  • Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or ROI.
  • Facilitate ceremonies: Facilitate the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.

What You'll Bring to the Role:
  • Bachelor's degree.
  • 4-5 Years of prior experience with at least 4 working in a Product Management Role, with agile team experience.
  • Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role.
  • Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self-awareness/EQ.
  • Demonstrated previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity and solutioning.
  • Solves complex problems; take a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information.

Skills You Have:
  • Adaptive Communication -Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.
  • Attention To Detail -Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.
  • Cross Functional Partnering -Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.
  • Customer Analysis -Customer Analysis: Analyzes current market data through research. Gathers data from external and internal sources to strategize and develop an initial product design.
  • Escalation Tracking -Escalation Tracking: Uses business and technology acumen to effectively manage the escalation path of end-user complaints and issues throughout the organization. Closes communication loop with all interested parties.
  • Stakeholder Relationship - Stakeholder Relationship: Organizes, influences, monitors, and improves relationships with key stakeholders; systematically identifies stakeholders and analyzes their needs and expectations to support in planning and decision making while implementing various tasks to engage with them.
  • Technical Digital Acumen -Technical & Digital Acumen: Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies.
  • User story -User Story: Translates requirements to technical details to build and validate use cases around a product and communicates them effectively.

#LI-LinkedIn
Compensation Range:
Pay Range - Start:
$118,960.00
Pay Range - End:
$178,440.00
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Continuous Improvement (NM) - Intermediate, Technical & Digital Acumen (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Business Acumen (NM) - Intermediate, User Story (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Escalation Tracking (NM) - Intermediate, Solution Design Oriented Thinking (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Intermediate, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Skills Required

  • Bachelor's degree
  • 4-5 years of product management experience
  • Experience with agile
  • Knowledge of financial services industry
  • Certification or experience with Product Owner or Scrum Master role

What the Team is Saying

Chris
Chester

Northwestern Mutual Compensation & Benefits Highlights

  • Retirement Support A dual 401(k) plus cash balance pension provides company-funded credits with a guaranteed minimum interest credit and vesting (one year for the 401(k) and three years for the cash balance). Plan design in 2025–2026 emphasized employer funding via an added cash‑balance credit and a 4% company 401(k) contribution option.
  • Healthcare Strength Medical, dental, and vision coverage are complemented by on‑site Mutual Health Centers (WI/NY) and nationwide virtual primary care. Lyra mental‑health services and on‑site fitness centers or reimbursements extend well‑being support.
  • Parental & Family Support Fully paid parental leave, caregiving leave, and fertility, surrogacy, and adoption assistance are provided. These sit alongside paid vacation/holidays and volunteer time to support families.

Northwestern Mutual Insights

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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Northwestern Mutual Teams

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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