At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the Team
This is a newly formed team responsible for data ingestion into Klaviyo’s core data objects. The team sits at a critical junction between our various integration teams and the core data platform, acting as the interface that ensures data flows cleanly, reliably, and at scale into foundational systems.
As Klaviyo continues to scale, the quality, reliability, and architecture of our ingestion systems are increasingly critical to product performance and customer trust. This team will define the next generation of how data enters and powers our platform.
About the Role
We are seeking a highly technical Senior Product Manager to lead the strategy and execution for our Data Ingestion Platform. This is a traditional platform PM role, ideal for someone comfortable operating in deep architectural discussions and experienced with large-scale data movement and distributed systems.
You will define the vision and roadmap for how large volumes of data from diverse sources are ingested, transformed, and made reliable within Klaviyo’s core systems. You’ll work closely with engineering, integration teams, and downstream stakeholders to modernize legacy pipelines and build a scalable, unified ingestion framework. This role requires strong product leadership, comfort with ambiguity, and the ability to operate at both strategic and highly technical levels. This is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time.
Why This Role Matters
Data is foundational to everything Klaviyo delivers. This role sits at the heart of how that data enters and powers the platform. You’ll shape the architecture that enables reliable, scalable data ingestion for years to come, driving platform health, reducing complexity, and unlocking innovation across the company.
If you’re energized by building structure where it doesn’t yet exist, modernizing complex systems, and operating at the intersection of data architecture and product strategy, this is a high-impact opportunity to define a critical platform capability at scale.
What You’ll Do:
- Define the long-term mission, charter, and ownership boundaries for a newly formed team.
- Develop and maintain a coherent, high-impact roadmap that balances foundational investments with active initiatives.
- Refine prioritization and sequencing across multiple concurrent projects to ensure focus on the highest-value work.
- Own the strategy and roadmap for ingesting large volumes of data from numerous sources.
- Think holistically about data movement, transformation, and reliability at scale.
- Partner with engineering to design ingestion systems that are scalable, resilient, and maintainable.
- Navigate tradeoffs across performance, latency, cost, and reliability.
- Drive improvements in observability, monitoring, and operational excellence for ingestion systems.
- Identify and drive architectural simplifications that improve platform health over time.
What You Bring:
- Strong experience as a Platform Product Manager, ideally in data infrastructure or distributed systems environments.
- Deep understanding of data architecture and large-scale systems.
- Experience working with event-driven systems, high-volume ingestion pipelines, or complex data movement patterns.
- Comfortable engaging in highly technical discussions around pipelines, infrastructure, and system evolution.
- Proven ability to define structure and clarity in ambiguous, newly forming teams.
- Skilled at stakeholder management across multiple technical organizations.
- Able to think strategically while managing highly technical execution details.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
What the Team is Saying
What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
Gallery
Klaviyo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
.png)
