Senior Product Designer

Posted 3 Hours Ago
Easy Apply
New York City, NY, USA
Hybrid
165K-175K Annually
Senior level
Cybersecurity • Industrial
Industrial code is a critical asset. Treat it like one.
The Role
Own product design across discovery to delivery for complex OT/industrial workflows. Collaborate with product, engineering, and customer teams to define problems, prototype solutions, gather feedback, and deliver user-focused designs with industry-standard tools.
Summary Generated by Built In
About Us

Copia is the world's leading provider of OT backup & code management software. We develop novel tools and technologies to help companies manage, review, and deploy the code that runs industrial systems, factories, warehouses, and critical infrastructure. We are a well-funded startup and with a growing list of happy customers throughout the industrial space, with a 50+ person team growing 2x year-over-year, backed by top investors like Construct, Lux, Ironspring, and Renegade, and serving customers across all types of manufacturing, logistics, data centers, and energy. As a Copia employee, you’ll solve challenging, unique, and meaningful problems alongside passionate coworkers, while we change the way everything gets built.

About the Role

We’re seeking a Senior Product Designer to join us as our product teams expand. As part of our design team, you’ll be working across the product space and with stakeholders from Product Management and Engineering to help define and design solutions for complex and technical problems. You will be the owner of your process, with the autonomy to define how you solution in pursuit of outcomes. This is a high-agency position.

 

This position is hybrid out of our New York City HQ.

Who you are:

    • You have 5-8 years of hands-on Product Design experience.

    • You thrive in a startup environment and are resourceful, adaptable, and execution-driven.

    • You have a knack for taking complex conversations and translating them into clear problems to solve

    • You have experience or excitement, about all areas of the design process from discovery to delivery

    • You are comfortable working with ambiguity.

    • You are eager to collaborate cross functionally with product, engineering, customer success and other teams in the organization.

    • Your low ego makes you receptive to feedback and agile in adjusting plans.

Design challenges you'll tackle:

    • Bringing highly complex workflow to a new industry

    • Creating solutions that work for users at very different levels of technical experience

    • Balancing solution breadth with deliverability and velocity

    • Designing through ambiguity with a focus problem alignment

Your day-to-day:

    • Defining problem statements and target user archetypes

    • Leveraging industry standard software, like Figma or Claude, to explore solutions

    • Collaborating with other designers, engineers and product team members

    • Presenting your work on small and large stages within the company

    • Gathering feedback from internal SMEs and external users to inform design decisions

    • Building on internal design practices to improve the end-to-end process

Nice to haves:

    • Experience working in data-dense, technical products

    • Background in industrial automation, manufacturing systems, or OT/IT convergence.

    • You’ve experimented with emerging technologies like AI tooling.

    • Familiarity with Git workflows, code review practices, and DevOps culture.

Skills Required

  • 5-8 years of hands-on Product Design experience
  • Experience across the full design process from discovery to delivery
  • Proficiency with industry standard design software (e.g., Figma or Claude)
  • Ability to translate complex technical conversations into clear problem statements and solutions
  • Comfortable working with ambiguity and collaborating cross-functionally (product, engineering, customer success)
  • Experience presenting work internally and gathering feedback from SMEs and external users
  • Hybrid work in New York City HQ
  • Experience working in data-dense, technical products
  • Background in industrial automation, manufacturing systems, or OT/IT convergence
  • Experimented with emerging technologies like AI tooling
  • Familiarity with Git workflows, code review practices, and DevOps culture
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The Company
HQ: New York, New York
50 Employees

What We Do

Copia is redefining how the world’s factories, energy systems, and infrastructure are built and maintained. Our Industrial Code Lifecycle Management Platform connects software engineering practices with operational technology, giving manufacturers resiliency with the visibility, control, and confidence they need to innovate safely. We’re engineers, builders, and problem-solvers driven by one mission: Keep industry moving forward. Copia is building the modern engineering platform for industrial automation. Industrial organizations operate critical infrastructure on PLCs, SCADA, and OT networks. These environments power manufacturing, energy, food production, and infrastructure worldwide. Most of them still rely on fragmented tooling and manual workflows that would not be tolerated in any modern software environment. Copia closes that gap. We bring the discipline of modern software engineering to operational technology teams, giving controls engineers and IT security teams the version control, change management, and operational resilience their environments demand. Two concepts define what we do: Industrial Code Lifecycle Management (ICLM) applies structured lifecycle practices to automation code and configuration management. Think DevOps for the plant floor. It enables industrial teams to manage PLC logic, configurations, and automation assets with version control, traceability, and controlled deployment processes. No more tribal knowledge. No more manual backups on USB drives. No more mystery around what changed, when, and who made the call. Operational Technology Disaster Recovery (OTDR) ensures automation systems can be rapidly restored after failures, cyber incidents, or operational disruptions. It covers backup validation, system restoration procedures, and resilience planning for industrial control systems. When ransomware hits or equipment fails, production gets back online in hours, not weeks. Together, ICLM and OTDR form the foundation for secure, resilient industrial automation environments. Copia is the platform that makes both operationally real.

Why Work With Us

At Copia, you’ll work with some of the most advanced industrial and engineering organizations in the world. You’ll help them adopt modern tools that improve how engineering teams collaborate, manage code, and operate critical infrastructure. Copia is growing incredibly quickly as a company, thus all roles are seen as "growth track" roles.

Copia Automation Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees are expected in the Copia office a minimum of 2-3 days/week, 10 days/month. Our office is located in NoMad/Flatiron, steps away from Madison Square Park, and minutes away from the 6, R, W, F, M, E, and 1 trains, as well as the PATH.

Typical time on-site: Flexible
HQCopia HQ
Our office is in the charming and accessible neighborhood of NoMad/Flatiron. Enjoy parks, world class dining, shopping, and abundant transit options, just outside our doors!

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