Senior Product Designer

Posted Yesterday
2 Locations
Hybrid
200K-250K Annually
Senior level
Information Technology
The Role
Own the end-to-end consumer experience for Supercircle’s trade-in platform, including onboarding, trade-in, shipping, drop-off, rewards, notifications, and multi-brand design systems. Lead research, prototyping, interaction and visual design, and collaborate with product and engineering to ship measurable improvements. Build the company’s consumer design process, research practice, and component library from scratch while optimizing conversion and reward redemption.
Summary Generated by Built In

Senior Product Designer | Location: NYC preferred
Type: Full-time

Reports to: Head of Product
Team: Product

About Supercircle
Supercircle is the AI-powered operating system for recovering value from billions of unsold and post-sale products
across global retail. Brands lose $170B a year to returned, damaged, and excess inventory, and 60% of products and
clothing are burned or landfilled within a year of manufacture date. We are unlocking waste as a value generator
rather than a cost center, building a new reverse logistics economy for the world’s leading brands.
Our AI-powered platform is already the de facto partner for the enterprise market trusted by 100+ brands including
J.Crew, VF Corp, GUESS, Reformation, FIGS and Parachute, and has already orchestrated the diversion of 12M+
products from t-shirts to basketballs from landfill while returning $50M+ to our partners' P&Ls.
Supercircle is a leading venture backed company in NYC that has raised $40M+ to date from top VCs, including a $24M
Series A led by Foundry in 2025 and continuing to grow even faster as we move towards our next round.
Led by multi-time co-founders in tech, retail, fashion, and supply chain, Supercircle’s stacked team includes one of the
former founders at Gilt Groupe and operators from companies including Flexport, eBay, Equinox, Gap, The RealReal,
Afterpay, Meta and Google.
We are building the rails for an industry that has, until now, run on spreadsheets and pallets — and we're just getting
started on the $170B+ in unmanaged inventory and unrecovered value sitting on brands' balance sheets.

About the Role
We’re hiring a Senior Product Designer to own the end-to-end consumer experience for Supercircle’s trade-in
platform.
We are looking for a designer who owns outcomes, not just pixels. Someone who thrives in an environment where
they’re empowered to use data and taste to craft what should be built, and partners closely with product and
engineering to ship.
You'll be the first dedicated consumer product designer at Supercircle: the design process, design system, and research
practice are yours to co-build from scratch in close partnership with the Head of Product. You will own the experience
of the entire consumer journey across our platform, both digital and in-store, and your work will shape how millions of
consumers responsibly dispose of used clothing and redeem rewards across the world class brands we power. You will
set the bar for craft, interaction design, and consumer experience across the company.

Responsibilities:
You will lead the design and product experience for Supercircle’s consumer-facing platform including:

● Consumer signup and onboarding flows
● Trade-in flows including item selection, shipping, and in-store drop off
● Credit and reward redemption experience
● Lifecycle touchpoints including transactional emails and notifications
● The design system and component library powering multi-brand programs
● Your work will directly influence key metrics like signup-to-ship conversion and reward redemption, where
small design improvements can drive outsized impact.

How You Work:
● You are a builder who designs from evidence, not assumptions. Qualitative and quantitative data shape your
decisions. When you see a problem, your instinct is to prototype a solution and test it, not schedule a meeting
about it.
● You love to run your own research. Without a dedicated research team, you are comfortable leading structured
user interviews, usability tests, and discovery sessions yourself.
● You're comfortable starting explorations using AI tools and you know what AI-generated output to trust and
what to override. This isn't a novelty for you, it's become foundational to how you think and work everyday
turning ideas into polished interactive concepts quickly.
● You are deeply consumer-obsessed. You look at flows and immediately see where friction exists and how to
remove it.
● You are comfortable working with small teams and incomplete information. A blank canvas excites you more
than a fully defined roadmap.

What You Bring
● 5+ years designing consumer digital products end-to-end
● Experience shipping real products from research through production design
● Strong visual and interaction design craft with a portfolio that shows shipped work and the metrics
it moved
● Experience working at smaller companies where you owned major product areas with limited
resources
Bonus experience includes
● Consumer growth design and conversion optimization
● Marketplace or B2B2C products serving both enterprises and consumers
● Large scale commerce, loyalty, or rewards programs

Why Supercircle
We're the de facto technology and supply chain infrastructure for the post-sale economy. 100+ brands run on
our physical AI network to route returns, excess, and trade-ins to their highest-value outcome, and we've
already returned $50M+ to their P&Ls. As part of our team, you'll have the rare chance to be a market maker in
a category where market, AI, and policy tailwinds are converging at once. If you're ready to define an industry
and build with us, let's talk.
Apply now and help us reshape the future of fashion and circular commerce.
Email resume and portfolio to [email protected] and include the position you are applying in the subject line
of your email.

COMMITMENT TO DIVERSITY:
Supercircle is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where
everyone is welcome, is celebrated for being themselves, and can succeed together.
Supercircle is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all
job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex, age, disability, gender identity, sexual orientation, military
service, caregiver status, credit history, immigration status, or any other status protected under applicable law.

Skills Required

  • 5+ years designing consumer digital products end-to-end
  • Experience shipping products from research through production design
  • Strong visual and interaction design skills
  • Portfolio demonstrating shipped work and the metrics it influenced
  • Experience working at smaller companies with ownership of major product areas and limited resources
  • Experience in consumer growth design and conversion optimization
  • Experience with marketplace or B2B2C products serving enterprises and consumers
  • Experience with large-scale commerce, loyalty, or rewards programs
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The Company
30 Employees

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