Senior Product Designer - Apps

Posted Yesterday
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Retail • Software
The Role
Lead end-to-end native mobile and tablet product design: create IA, wireframes, visual designs and animations; use research, testing and analytics to iterate; lead workshops and cross-functional collaboration; and contribute to the design system and app patterns.
Summary Generated by Built In

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

  • Create everything from information architecture diagrams and wireframes to stunning visual design and animations – bringing ideas to life with user-focused brand experiences.
  • Turn insights into action by using research, testing, and analytics to iterate and optimise designs for A/B or multivariate experiments.
  • Build relationships with product, trade, engineering, and marketing to deliver solutions that make a real impact for customers and the business.
  • Build confidence and alignment in design direction by leading cross-functional workshops, presentations, and creative collaboration sessions that keep ideas flowing.
  • Contribute to the future of our design system, leading the way in app patterns and components for native mobile and tablet.

Who you are

  • You have extensive experience designing B2C native apps for millions of customers.
  • You have a great sense of style and taste across fashion, homeware, beauty, and food – with a discerning eye for detail.
  • You have deep knowledge of Apple Human Interface Guidelines and Android Material Design – you know how to customise app experiences to elevate the brand experience.
  • You stay up to date with the latest in smart tech – evolving with the patterns, languages, and technologies that make them shine.
  • You love building relationships and finding creative ways to work with colleagues that have a range of different expertise and working styles.

Everyone’s welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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Skills Required

  • Extensive experience designing B2C native apps at scale
  • Deep knowledge of Apple Human Interface Guidelines
  • Deep knowledge of Android Material Design
  • Experience using research, testing, and analytics to drive A/B and multivariate experiments
  • Strong information architecture, wireframing, visual design, and animation skills
  • Experience contributing to or leading design systems for native mobile/tablet
  • Ability to lead cross-functional workshops, presentations, and collaborate with product, engineering and marketing
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The Company
HQ: London
35,678 Employees
Year Founded: 1884

What We Do

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.

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