Jobs at Marks and Spencer

Deliver exceptional in-store customer service by providing one-to-one styling and fitting appointments (including lingerie bra fits), recommending products, using digital tools to personalise service, maintaining speed and high standards during busy periods, and adapting to shifting priorities and store needs.

Provide one-to-one styling and bra-fitting consultations, recommend products in-store and online, use digital tools (Sparks App, in-store devices), maintain high standards of speed and accuracy, adapt to shifting store needs, and deliver excellent customer service during scheduled retail shifts.

Deliver high-quality, fast-paced customer service in menswear through 1:1 styling, fittings, and product recommendations. Use digital tools to personalise experiences, maintain store standards, work allocated shifts, adapt to changing priorities, and support the store’s retail transformation and sales targets.

Frontline retail role delivering personalised lingerie and fashion service via 1:1 fittings and styling. Drive sales by building rapport, recommending products, using in-store digital tools, maintaining high standards under pressure, and adapting to changing store needs and shift patterns.

Provide excellent in-store customer service in lingerie and fashion, deliver one-to-one styling and bra fitting, use digital tools to assist sales, maintain high standards of efficiency and flexibility across scheduled shifts.

Deliver exceptional in-store customer service in lingerie and fashion: conduct 1:1 fittings and style advice, recommend products, use digital tools, maintain speed and high standards, adapt to shifting store needs and appointments.

Lead end-to-end projects to improve Brands invoicing, payments and P2P processes. Identify root causes, implement fixes, embed governance, KPIs and reporting, manage cross-functional stakeholders, deliver to scope/time/budget, and drive short- and long-term portfolio improvements across brands and finance operations.

The Staff Software Engineer will build and maintain high-quality platforms, mentor junior engineers, drive DevOps practices, and ensure code quality while contributing to engineering community objectives.

Drive online trading strategy and optimisation for assigned categories across UK & ROI. Own trading calendar, front- and back-end tools, and testing plans. Identify growth opportunities, lead change initiatives, and collaborate with Category Managers, D&T, Content and Optimisation. Line manage 1-2 assistants, set objectives, oversee workload, and support development while championing innovation and data-driven commercial decisions.

Perform high-intensity back-of-store tasks: receive and process deliveries, manage stock, replenish shop floor, maintain cleanliness, and use digital tools to track inventory. Work flexibly across store functions and shifts to ensure product availability and fast, accurate operations.

Handle stock, deliveries and behind-the-scenes operations to keep the shop floor full, clean and customer-ready. Use digital tools to track deliveries and manage inventory, work across store functions, adapt to varied shifts, and maintain urgency, accuracy and teamwork in a physically demanding environment.

Lead development and governance of building, mechanical, electrical, refrigeration and equipment specifications across the estate. Set standards and compliance frameworks, drive specification strategy and innovation for energy and carbon reduction, and collaborate with design, construction, procurement, facilities and suppliers to ensure consistent, compliant, cost-effective rollout and asset performance improvement.

Lead M&S's insurance strategy and programme across property, liability, cyber, D&O and motor; own annual renewals, manage brokers and insurers, oversee end-to-end claims and governance, drive budgeting/forecasting and premium negotiation, and manage outsourced partners to improve outcomes and cost efficiency.

The Sales Advisor role focuses on delivering excellent customer service, selling products, maintaining store standards, and supporting team development.

Partner with Digital & Technology and ERP Transformation teams to provide commercial insight, budgeting, forecasting, benefits modelling, financial governance and performance reporting. Support SAP S/4 implementation and ECC decommissioning, challenge programme spend, and enable senior decision-making across multi-year transformation initiatives.

As a Sales Advisor, you will deliver exceptional customer experiences through proactive service, sell products using your knowledge, and improve store performance while participating in team development and initiatives.

Deliver and process stock and deliveries, manage back-of-house operations using digital tools, maintain store availability and cleanliness, adapt to varied shifts, and collaborate across store teams to support seamless customer service.

Lead and develop a team of Policy Specialists to deliver consistent, high-quality HR policy advice. Manage operational performance, resource planning and scheduling, monitor SLAs and call quality, use data to identify trends and improve processes, and build strong relationships with business partners to translate feedback into service improvements.

Advise customers on Travel Money products, complete transactions using digital tools, check rates, and ensure accuracy and compliance with financial-crime procedures. Deliver fast, proactive customer service, support and train colleagues, maintain presentation and availability, and adapt to changing store priorities and shift patterns.

Perform behind-the-scenes retail operations: receive and process deliveries, manage stock and replenishment, use digital tools to track inventory, maintain store readiness and cleanliness, work early-morning and varied shifts, and support colleagues across the store.