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The Role
Lead design projects at WHOOP, focusing on AI-driven user experiences. Responsibilities include user research, prototyping, and collaboration with cross-functional teams.
Summary Generated by Built In
WHOOP is on a mission to unlock human performance and healthspan by giving members meaningful insights, actionable recommendations, and real results through a deeper understanding of their bodies. As we expand into new frontiers of health, performance, and human–AI interaction, design plays a critical role in shaping experiences that are both intuitive and transformative.
We are looking for a future-forward product designer to join our team. This is a senior-level role that spans research, UX, and visual design, with a strong emphasis on designing for AI-first experiences. You’ll help shape the next generation of WHOOP experiences at the intersection of human performance and emerging technologies, ensuring our members gain clarity, trust, and actionable insights from powerful, complex systems.
This role requires someone who thrives in ambiguity, designs with empathy, and can translate cutting-edge technology into human-centered workflows and interfaces. You will collaborate closely with product managers, engineers, researchers, and data scientists to bring new ideas to life.
What You’ll Do
- Lead design projects from research and problem framing through to UX flows, prototypes, and polished experiences
- Translate complex AI-driven insights into clear, approachable, and trustworthy interfaces.
- Conduct user research and usability testing to uncover member needs and validate design decisions
- Create information architectures, workflows, and interaction patterns that balance intuitiveness with technical sophistication
- Prototype in Figma (high proficiency required), while also leveraging no-code/low-code tools (e.g., Cursor, Bolt, Lovable, Framer) to explore real interactions
- Collaborate with PMs, engineers, and data scientists to define opportunities and deliver production-ready solutions
- Actively use AI in your design workflow (for ideation, prototyping, content generation, and synthesis)
What We’re Looking For
- Strong track record of collaboration with product management, engineering teams, and cross functional partners, with a team-first mindset and ability to build strong working relationships
- Proven experience leading design from concept through launch, especially in mobile or consumer-facing products
- Deep expertise in UX research, product strategy, and interaction design; able to frame ambiguous problems and shape structured solutions
- Extremely high level of proficiency in design tools and methodologies, including but not limited to Figma, wireframing, workflow diagramming, and prototyping
- Strong visual/UI design skills that complement UX craft.
- Familiarity with AI tools and an understanding of the unique design challenges AI brings (trust, explainability, transparency, accessibility)
- Experience designing for emerging technologies (AI-first products, wearables, AR/VR, or voice) is a strong plus
- Exceptional collaboration and communication skills; able to influence across disciplines
- Passion for health, fitness, and helping people understand and improve their performance
Why This Role Matters
AI is reshaping how people interact with technology. At WHOOP, we’re pioneering new ways to turn data and intelligence into meaningful, everyday coaching. In this role, you’ll ensure these experiences remain human-centered, ethical, and empowering, helping members unlock their full potential.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
Ai Tools
Figma
Low-Code Tools
No-Code Tools
Ux Research
What the Team is Saying
Anahis
Staff Tech Lead - Mechanical Engineering
Josh
Lead Designer
Manan Dedhia
Field Quality Manager
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The Company
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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WHOOP Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
