Do you want to utilize analytical, problem-solving and product analysis skills to identify, report and interpret customer interactions and engagement? You can do that. Ready to provide recommendations that will guide overall business strategies and client experience improvement efforts? As a Senior Product Analyst at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
You will be the bridge between our Product and Analytics teams. You will be responsible for identifying solutions to complex business questions by analyzing data and working closely with stakeholders. You collaborate with multiple teams in person and digitally within an office environment.
How you can make a difference:
- Conduct thorough analyses of data to identify trends and insights that inform business strategies.
- Integrate and identify connections between various data sources for comprehensive analysis.
- Work closely with data developers to implement and oversee data solutions.
- Drive improvements through strategic business process design while leading cross-functional projects related to product lifecycle management or development.
- Define business problems and conduct due diligence to propose data-driven solutions.
- Create and maintain trending dashboards for internal teams.
- Track and report on department initiatives and project roadmaps.
- Generate and manage requirement documentation and changes.
WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE
Required Qualifications
- Experience: One or more years of telecommunications experience; Five or more years of business analysis or project management experience.
- Education: Bachelor's degree in science, engineering, math, a related field or equivalent experience.
- Technical Skills: Expert in defining KPIs and metrics; Proficient in Microsoft Office.
- Skills: Analytical, organizational, prioritization, presentation and English communication skills.
- Abilities: Quick learner that can become an SME on multiple databases and reporting tools; Passion for innovative technical products.
Preferred qualifications:
- Experience in product management or product development.
- Proven experience in data analysis, with a strong command of SQL and Tableau.
- Proven experience in identifying and solving business challenges.
SPECTRUM ENTERPRISE CONNECTS YOU TO MORE
- Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning Culture: Company support in obtaining technical certifications.
- Dynamic Growth: Paid training and clearly defined paths to advance within the company.
- Total Rewards:
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MPD313 2024-42773 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-11-18 07:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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