Design, implement, and maintain infrastructure platforms for delivering applications. Build and manage scalable, reliable, and reusable platforms, tools, and environments for application development, deployment, and operations. Perform work associated with IT infrastructure and systems administration to include installation, configuration, administration, support and maintenance of IT software and hardware systems, IT data/voice network systems, and internal databases. Develop information technology strategies, policies, and plans. Ensure performance and resource availability of computers and other IT systems. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have an impact on the achievement of operational goals. Demonstrate advanced skill sets and proficiency with procedures and techniques.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
- Analyze moderately complex to complex data, develop technical conclusions, and evaluate potential applicability of recommendations.
- Conceive, plan, and research final technology solutions/products to guide development to fruition.
- Develop, code, test, debug, and document moderately complex to complex platforms to achieve planned objectives.
- Ensure the quality, accuracy, and security of databases.
- Match organizational resources with client needs, monitor network performance, identify and resolve network problems.
- Analyze, design, implement, operate, deploy, and support information technology resources (including computer hardware, operating systems, communications, software applications, data processing and security).
- Troubleshoot problems and communicate status, findings and/or technical results; make recommendations and ensure implementation of compliance and communication protocols.
- Upgrade network hardware, software, and telecommunications equipment.
- Build working relationships with team members and subject matter experts.
- Collaborate across functions to align platform strategies with organizational goals.
- Create and maintain infrastructure that supports application development (e.g., CI/CD pipelines).
- Provide frameworks, libraries, and tools to standardize development and operations.
- Manage cloud services, container orchestration, and virtualization.
- Optimize platform reliability, scalability, and automation.
- Enable developers to focus on building applications by abstracting complexities.
- Lead small projects and initiatives.
- Mentor lower-level staff.
- Administer and optimize the Microsoft 365 tenant, including identity-integrated service configuration, capacity planning, and ongoing platform health monitoring.
- Manage SharePoint Online (sites, hubs, permissions, sharing, and lifecycle), including information architecture, search, and operational governance.
- Manage Microsoft Teams, ensuring secure collaboration and consistent user experience.
- Administer OneDrive for Business, including storage controls, sharing settings, known folder moves, and synchronization support.
- Configure and manage Microsoft Purview capabilities (information protection, sensitivity labels, retention, eDiscovery support, audit, and data loss prevention) to meet compliance requirements.
- Define and enforce M365 governance standards (naming, provisioning, guest access, sharing, retention, and lifecycle management) and document policies, controls, and operating procedures.
- Monitor service health, message center, and usage telemetry; manage incidents, problems, and changes; and coordinate releases and communications for M365 service updates.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field, or the equivalent combination of education, training, and experience.
- 5-7 years of experience in function.
- Complete knowledge and understanding of business area/specialization.
- Experience with software and platform engineering concepts and methodologies and current development of languages and methods.
- Advanced skill involving technical applications/languages, information technology or specialized engineering methods.
- Experience with Platform Engineering, Systems Engineering, or Cloud Engineering (AWS, Azure, GCP) .
- Advanced skill in scripting languages for automation tasks (Python, Bash, PowerShell, HTML, XML) .
- Experience with configuration management tools.
- Experience with CI/CD pipelines and tools.
Desired Qualifications
- Microsoft 365 Certified: Fundamentals (MS-900) or equivalent baseline knowledge.
- Microsoft 365 Certified: Administrator Expert (MS-102) and/or role-based certifications such as Teams Administrator (MS-700) or collaboration-focused equivalents.
- Hands-on experience administering SharePoint Online and OneDrive (site provisioning, permissions, sharing/external access, lifecycle management, search, and information architecture).
- Experience with Microsoft Teams administration (meeting/messaging policies, app governance, Teams lifecycle, and adoption/change management).
- Experience with Microsoft Purview (sensitivity labels, retention, DLP, eDiscovery, and audit) and translating compliance requirements into technical controls.
- Familiarity with Microsoft 365 Copilot readiness and governance (content permissions, labeling strategy, DLP, and responsible AI/compliance considerations).
- Working knowledge of Entra ID (Azure AD), Conditional Access, MFA, and identity-driven security patterns used across Microsoft 365.
- Experience building and operating M365 governance (naming standards, provisioning, guest access, sharing controls, retention/lifecycle, and operating procedures).
- Scripting/automation experience with PowerShell and Microsoft Graph for administration, reporting, and policy enforcement.
- Operational excellence mindset: experience with incident/change/problem management (ITIL concepts), service health monitoring, and stakeholder communications.
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602
- 9999 Willow Creek Road San Diego, CA 92131
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- FORTUNE 100 Best Companies to Work For® 2025
- Yello and WayUp Top 100 Internship Programs
- Computerworld® Best Places to Work in IT
- Newsweek Most Loved Workplaces
- 2025 PEOPLE® Companies That Care
- Newsweek Most Trustworthy Companies in America
- Military Times 2025 Best for Vets Employers
- Best Companies for Latinos to Work for 2025
- Forbes® 2025 America’s Best Large Employers
- Forbes® 2025 America's Best Employers for New Grads
- Forbes® 2025 America's Best Employers for Tech Workers
- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
