We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
We looking for a Senior Performance & Growth Manager for our Italy Ecommerce team. You will be responsible for driving and steering the commercial performance of a key market for Emma, through ownership of our commercial calendar, defining how to adapt our pricing & promotion strategy for the Italian market and ensuring all teams are aligned to deliver strong and consistent results
In this role you will have a cross-functional view of our business, dealing with a different array of teams from Marketing to ensure traffic and demand, Global Category Management to align our market strategy with the global direction of Emma's product portfolio, and Operations to guarantee product availability and guarantee a smooth fulfillment of products sold.
What You´ll Do:
Own and steer commercial performance by tracking Promotions and Campaigns outcomes, leading daily/weekly/monthly reporting, and driving data-based decision-making to ensure target achievement and clear visibility on risks and opportunities.
Own and optimize growth levers by managing our commercial toolbox (promo mechanics, coupons, incentives, bundles), continuously improving efficiency, and conducting deep-dive analyses to unlock revenue and margin growth
Define and orchestrate the commercial calendar by planning and aligning all campaigns cross-functionally, leading key rituals (kick-offs, check-ins), ensuring flawless execution across channels, and driving post-mortem analyses with clear learnings
Act as the central coordination point for commercial topics by connecting Categories, Marketing, Webshop, and Operations, ensuring smooth collaboration, and leading key growth projects with full accountability on performance and reporting
Bring market and competitive insights by monitoring trends and competitors, and translating insights into actionable recommendations to continuously refine the commercial strategy
Who We´re Looking For:
You’re able to connect the dots between customer insights, product performance, pricing dynamics, and operational levers to define high-impact growth strategies.
You have 5+ years of experience in Category Management, Pricing, RGM, Key Account Management, Business Strategy, or Consulting, ideally in e-commerce, retail, or consumer goods.
You understand pricing, margin drivers, channel dynamics, and portfolio management deeply enough to make data-driven decisions that move the business forward.
You can navigate and align diverse stakeholders across global, regional, and local teams. You lead through influence and structured communication.
As part of a fast-scaling environment, you know how to operate in changing settings, solve problems creatively, and adapt quickly.
Fluent in English.
What We offer:
Responsibility and decision-making authority from your first day
The opportunity to work on challenging tasks that contribute to your professional growth
Work independently and as part of a dedicated, international team
Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year)
22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
Work with and learn from experts in diverse fields
Get to know your team members at our exciting company events
Working from a pet-friendly office
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Skills Required
- 5+ years of experience in Category Management, Pricing, RGM, Key Account Management, Business Strategy, or Consulting
- Deep understanding of pricing, margin drivers, and operational levers
- Fluency in English
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
