Senior People Partner

Posted 4 Hours Ago
Hiring Remotely in USA
Remote
130K-185K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Deepgram builds research-driven Voice AI to power the human-to-machine interactions of the future.
The Role
Senior HR Business Partner supporting a remote-first, high-growth AI company. Advise leaders on employee relations, performance management, manager coaching, organizational change, compensation cycles, immigration/work authorization, and scalable people processes. Partner cross-functionally with Legal, People Ops, Finance, and Recruiting to ensure compliance and operational effectiveness while building HRBP playbooks and improving manager capability.
Summary Generated by Built In
Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

The Opportunity

Deepgram is seeking a Senior Human Resources Business Partner to support our growing, remote-first organization. This inaugural HRBP role will partner closely with leaders of all levels and employees across the company to support employee relations, performance management, manager effectiveness, and scalable people practices.

Reporting to the Head of People, the HRBP works cross-functionally with leaders, People Ops, Legal, Finance, and Recruiting to ensure people programs, policies, and processes are effective, compliant, and aligned with business needs. This is a highly collaborative role for someone who brings strong judgment, navigates complexity with confidence, and helps teams perform at a high level in a fast-moving environment.

Occasional travel is expected to attend company offsites and team meetings at Deepgram offices as needed throughout the year.

 
 
What You’ll DoEmployee Relations & Manager Support
  • Serve as a primary point of contact for employee relations matters, including performance concerns, interpersonal issues, investigations, and complex workplace scenarios

  • Coach managers through difficult conversations, feedback delivery, performance management, and documentation

  • Provide consistent, fair, and legally sound guidance across key employee lifecycle moments

Business & Leadership Partnership
  • Act as a trusted advisor to leaders on people-related risks, decisions, and trade-offs

  • Partner with the Head of People to translate company strategy into people practices that are right-sized for scale

  • Identify patterns and systemic issues early and recommend practical, upstream interventions

  • Serve as a change partner to leaders, helping design, position, and operationalize organizational changes to drive understanding, adoption, and trust.

Performance & Manager Effectiveness
  • Support performance management processes, goal-setting, feedback cycles, and manager capability building

  • Partner with leaders on team structure, talent and succession planning, and ways of working that enable strong performance and sustainable growth

  • Help managers navigate underperformance, role clarity challenges, and organizational change

  • Reinforce a culture of high performance without unnecessary bureaucracy

  • Lead the offboarding and separation experience with employees and managers, including exit interviews, separation agreements, and coordination with Finance

  • Partner on compensation cycles end to end, including merit and promotion rounds, off-cycle adjustments, and preparing change-of-salary and promotion letters

  • Serve as a trusted point of contact for manager and employee compensation questions, using judgment on what to resolve directly and what to escalate

Process, Systems & Scale
  • Help build and refine People processes, templates, documentation, and manager resources

  • Partner on tools and workflows that improve consistency, efficiency, and employee experience

  • Balance compliance, speed, and sound judgment as the company grows

  • Partner with the Head of People to support change initiatives (e.g., policy updates, process shifts), including re-education, leader enablement, and reinforcement

Compliance & Administration
  • Partner with People Ops, Legal, and Finance to ensure compliance with federal, state, local, and our local partners with regard to international employment laws

  • Support leave administration, policy application, and complex employee situations

  • Help ensure People practices are defensible, consistent, and aligned with company values

Immigration
  • Act as the point of contact for work authorization needs, including H-1B, STEM OPT and Form I-983, and TN visa reviews

  • Partner with immigration counsel on case strategy and coordinate with candidates, employees, and hiring teams through each step

You’ll Love This Role If You
  • Enjoy partnering closely with managers and leaders to build a healthy and high performing culture

  • Are energized by navigating ambiguity and making sound decisions while building the HRBP playbook

  • Care about building and scaling fair, consistent, and human people practices in a fast-growing company

  • Thrive in environments where trust, judgment, and accountability matter

It’s Important to Us That You Have
  • 7–10+ years of HR experience, including at least 5 years in an HR Business Partner role within high-growth or complex environments

  • Strong business judgment and the ability to understand context quickly, challenge assumptions when needed, and guide leaders through tough trade-offs

  • Deep experience in employee relations, performance management, and manager coaching

  • Comfort operating synchronously and asynchronously in a fast-paced, remote-first, evolving environment with shifting priorities
    Strong written and verbal communication skills and a high degree of discretion

Skills Required

  • 7-10+ years of HR experience, including at least 5 years in an HR Business Partner role in high-growth or complex environments
  • Deep experience in employee relations, investigations, and complex workplace scenarios
  • Strong experience in performance management, manager coaching, feedback delivery, and documentation
  • Proven business judgment and ability to advise leaders on people-related risks and trade-offs
  • Experience partnering on compensation cycles, merit and promotion rounds, and pay communication
  • Experience with immigration/work authorization processes including H-1B, STEM OPT/Form I-983, and TN visa reviews
  • Comfort operating synchronously and asynchronously in a fast-paced, remote-first environment with shifting priorities
  • Strong written and verbal communication skills and a high degree of discretion
  • Comfort using and experimenting with AI tools and integrating AI into workflows

What the Team is Saying

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Deepgram Compensation & Benefits Highlights

  • Healthcare Strength Benefits include medical, dental, and vision insurance plus mental-health support, life insurance, and short/long-term disability. The breadth of coverage indicates strong protection for core and ancillary health needs.
  • Leave & Time Off Breadth Policies include remote-first work, flexible schedules, unlimited PTO, and 12 paid U.S. holidays. This combination supports extensive time-off access and flexibility.
  • Wellbeing & Lifestyle Benefits Wellness and learning stipends, conference participation, and WFH support via a quarterly productivity stipend and a one-time office upgrade stipend expand support beyond core insurance. These resources encourage sustained wellbeing and productive remote work.

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The Company
HQ: San Francisco, CA
150 Employees
Year Founded: 2015

What We Do

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

Why Work With Us

Our culture, like our product, is constantly learning and evolving, but the heart of our team is enduring. We are a self-motivated, positive, passionate, and competitive group of people. At Deepgram, we put an emphasis on being ourselves, being curious, growing together, and being human. We are a unique bunch who celebrate our differences.

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Deepgram Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQSan Francisco, CA
Ann Arbor, MI
Learn more

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