The Role
Analyze workforce metrics, identify trends and root causes, maintain headcount dashboards, and translate people data into actionable insights for HR and business leaders. The role requires SQL and advanced spreadsheet skills, data storytelling, HR metrics expertise, data governance, and careful handling of confidential employee information within an HRIS team.
Summary Generated by Built In
About the Role
GoTo is looking for a Senior People Analytics Specialist who is passionate about turning people data into meaningful insights and better decisions.
In this role, you will bridge the gap between People, Data, and Business, helping leaders understand not just what is happening within our workforce, understanding the “why” behind the numbers, and translating insights into actionable recommendations that shape our people strategy.
If you love diving into data, asking thoughtful questions about workforce trends, and translating numbers into clear narratives that drive talent strategy, this role is for you.
What Will You Do
- Analyze key workforce metrics (retention, engagement, hiring, diversity, performance) to identify trends, anomalies, and opportunities.
- Conduct analysis to uncover root causes behind workforce issues such as attrition spikes and hiring bottlenecks.
- Structure and maintain recurring headcount dashboards and ad-hoc report requests.
- Translate raw talent data into digestible insights, executive summaries, and visual stories for HR Business Partners and business leaders.
- Work closely with HR teams (TA, L&D, Total Rewards) to understand their operational challenges and define data-driven solutions.
- Query and extract data efficiently using SQL and spreadsheets.
- Ensure data privacy, governance, and strict confidentiality when handling sensitive employee information.
- Audit and maintain high data accuracy across human resource information systems (HRIS).
What Will You Need
- 3-5 years of experience in data analysis, with a strong preference for experience within an HR context (e.g., HR Generalist with strong analytical flair, People Operations Analyst, or Talent Data Analyst).
- Deep understanding of HR metrics, talent lifecycles, and employee engagement frameworks.
- Adept in SQL: Ability to write clean queries, joins, and aggregations to extract data from the Data Warehouse.
- Advanced Spreadsheet Skills: Proficient in Excel or Google Sheets (e.g., INDEX/MATCH, XLOOKUP, Pivot Tables, data validation, complex nested formulas).
- Analytical Approach: Strong diagnostic mindset and curious about the why behind data trends, not just reporting the numbers.
- Data Storytelling: Ability to present technical data clearly to non-technical stakeholders in a conversational, actionable way.
- Strong business acumen and ability to connect people insights with business priorities.
- High level of discretion, empathy, and judgment when handling confidential people data.
About the Team
It's an Individual Contributor role, part of the HRIS team. This broader team drives and maintains the People and Culture tools across the department/ function for example, L&D tools, survey tools as well as Workday. Working in this team - your key stakeholders are the PAC leadership team and people business partners. You’ll work very closely with all teams across PAC translating data into meaningful insights so we can identify and manage relevant interventions and generate key reports for the business. This role has access to lost of sensitive information so maturity and trust are important aspect for this role.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
#LI-ONSITE
Skills Required
- 3-5 years of experience in data analysis
- Experience within an HR or People Analytics context
- Strong understanding of HR metrics, talent lifecycles, and employee engagement frameworks
- Ability to write SQL queries using joins and aggregations
- Advanced Excel or Google Sheets skills, including lookup functions, pivot tables, data validation, and nested formulas
- Analytical and diagnostic problem-solving ability
- Ability to present technical data clearly to non-technical stakeholders
- Strong business acumen and ability to connect people insights with business priorities
- Discretion, empathy, and judgment when handling confidential people data
GoTo Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GoTo Group and has not been reviewed or approved by GoTo Group.
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Fair & Transparent Compensation — Pay is considered competitive to above market for many corporate roles across core entities such as Gojek, Tokopedia, and GoTo Financial. Base pay is often characterized as solid or above market in Indonesia tech roles.
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Healthcare Strength — Medical coverage is characterized as strong in Indonesia and often extends to spouses and children. Company materials also highlight wellness support, parental insurance, and mental‑health counseling for employees and families.
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Leave & Time Off Breadth — Leave programs are described as generous, including maternity, paternity, and other special leave types at Tokopedia. Broader time‑off and flexibility practices are portrayed as supportive across corporate roles.
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The Company
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
