Senior Global Payroll Specialist - Hybrid

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce is looking for a Senior Payroll Specialist to deliver US and global payroll administration for our Austin, TX office.  Position is responsible for execution of all tasks necessary to accomplish BigCommerce’s payroll administration objectives as well as supporting employee data management activities in HRIS systems. This position serves as the point of contact for payroll and related HR Payroll Policy execution.

Please note this is a hybrid role and requires 2 days in office and 3 days working from home!

What You’ll Do:

Responsibilities:

• Administer, reconcile and audit global payroll for 900+ employees (hourly, non-exempt, exempt, commissioned) in multiple payroll systems.  Includes: processing of employee changes, record maintenance, time and attendance system management, etc. to ensure accuracy and timely execution.

• Comply with federal, state, and local legal requirements. Maintain a good understanding of ever-changing laws and regulations through self- research and training.

• Maintain employee confidence and protect payroll operations by producing accurate payrolls and keeping confidential information.

• Responding in a professional manner to questions from employees and managers regarding payroll with a high sense of urgency. 

• Participate in preparing monthly, quarterly and year-end reporting (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.).

• Audit systems and review employee related data to ensure accuracy so that policies are being met and tax forms are processed timely. 

• Participate in internal and external compliance audits with a high degree of excellence.

• Partner and interact with People Experience, Accounting/Finance  and various external vendors in the deployment and administration of global payroll.

• Timely invoice reconciliations. 

• Continually identify opportunities to improve employee experience and operational efficiencies. Partner with appropriate departments to implement improvements.

• Process Off-Cycle payments with accuracy.

• Manage employee terminations including severance payments.

• Additional responsibilities as assigned.

Who Are You:

• 5-8 years US and Global Payroll Processing Experience mandatory

• Experience with International Payroll Processing through a PEO Relationship .

• Knowledge and understanding of Global Payroll,  HRIS, Compensation, and processes.

• Experience with Workday or other payroll systems.

• Capability to apply discretion and sound judgment in managing processes, decisions and handling sensitive information.

• Strong organizational skills and ability to manage competing priorities.

• The ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company.

• Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions.

• Exceptional client relationship skills.

• Strong analytical skills - the ability to synthesize data and develop insights.

• Excel  and Google Sheet Skills using Pivot Tables and Vlookups. 

• CPP or FPP Certification is a plus.

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(Pay Transparency Range: 64,331.00-100,700.00)

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.
BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.