What you'll do:
- Work with a selection of large and complex accounting and bookkeeping firms to strategise ways to increase their revenue and promote growth
- Build a territory plan with the Territory Manager to increase revenue through Xero plan upgrades, increasing the mix of Business Edition plans, and grow the attach rate of connected payment services
- Work closely with other in-team and cross functional team members to deliver an amazing service
- Plan and run 1:Many client and Partner events designed to accelerate growth of revenue and new customers
- Relationship management of existing accounting Partners
- Creating, presenting and attending Xero Partner events whilst driving Partner and staff attendance to webinars, events as well as certification training
- Educate Partners through the mechanics and benefits of the Xero Partner program
- Ensure Partners receive timely product and educational updates
- Combat churn and risk of deletion through education and value proposition
- Educate Partners on all Partner resources available and remain certified
- Collate feedback from Partners on feature requests and relay through the appropriate channels
- Influence adoption of Xero’s adjacent products
- Early detection and mitigation of deletion risks
- Driving online strategy deep within the practice, and increasing the number of active users within each firm
- Identify any gaps in knowledge, strategy or buy-in within a firm, you’ll work to close these gaps and ensure the Partner is aware of the resources available to them
- Working closely with the Partner Consulting team to deliver individual and territory goals
- Liaise/present with key add-ons to Partners
- Develop customer programs, processes and best practices including a deployment blueprint and tips for using our product
What you'll bring with you:
- Experience with managing long term client relationships
- Experience with presentation and spreadsheet tools inclusive of CRM database skills
- Direct knowledge and hands on experience with the workings of an accounting practice and it's systems
- An interest and intrigue in the emerging online accounting market
- Proven sales performance and results driven with loads of initiative and ability to work autonomously
- Outstanding communication and presentation skills and an enthusiasm for building strong relationships, including strong public speaking skills
- The ability to create a quick and strong rapport with Partners
- An urgency to meet and exceed expectations of Partners
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What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
