We at Chewy are seeking a Senior P2P Analyst to join our Procure to Pay (P2P) Operations Team based in Plantation, FL! This role works with the Senior Manager, Accounting Operations. The Senior P2P Analyst will be responsible for the management of requisitions, purchase orders, ensuring timely, accurate, and policy-compliant procurement support for internal partners. This position will also maintain and optimize Chewy systems, providing day-to-day system support for end users, managing configurations, and collaborating with multi-functional partners. Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
What You'll Do
- Process and manage purchase requisitions, ensuring alignment with company policies and budget controls.
- Implement Spot Buys for non-catalog or urgent purchase needs, partnering with suppliers and stakeholders to ensure best value and timely delivery.
- Monitor open orders and coordinate with receiving teams to ensure delivery confirmation and timely resolution of receiving discrepancies.
- Collaborate with internal partners and category owners to resolve issues related to pricing, delivery, supplier selection, or order changes.
- Maintain compliance with Chewy's procurement policies, providing guidance to business users on best practices and preferred purchasing channels.
- Support supplier communication and documentation for order confirmations, shipping updates, and general inquiries.
- Identify and raise process inefficiencies, policy gaps, or system issues to drive continuous improvement and support of business process outsourcing.
- Monitor system performance and resolve issues related to workflow approvals and transactions. Analyze support data to identify trends, recommend improvements, and reduce recurring issues
- Serve as the primary system functional administrator for Coupa, maintaining configurations such as forms, approval rules, supplier records, catalogs, and custom fields.
- Participate in system upgrade cycles, regression testing, and change management activities.
What You'll Need
- BS or BA required or equivalent work experience.
- 3-5 years of experience in procurement operations and system administration.
- Coupa and Oracle experience is a plus.
- Intermediate to advanced excel proficiency is required. SQL experience is a plus.
- Good attention to detail, organization, and time management in a high-volume, fast paced environment.
- Superb communication and interpersonal skills with a service-oriented approach.
- Ability to work multi-functionally across teams and adapt to shifting priorities.
- Strong problem-solving skills and a desire to continuously improve operational efficiency and customer experience.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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