Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
- Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.
- Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
The Senior Manager, Distribution Operations is responsible for overseeing day-to-day distribution center operations, ensuring the efficient movement of goods, compliance with safety standards, and continuous improvement. This role emphasizes driving operational excellence, developing a strong team culture, and leading the strategic growth of the distribution center in alignment with overall business objectives.
Key Responsibilities
Leadership & Team Development
Lead, mentor, and coach a team of managers, supervisors, and distribution staff to ensure high levels of engagement, productivity, and performance.
Foster a positive, inclusive culture of accountability, collaboration, and continuous improvement across the workforce.
Develop leadership capabilities within the team, ensuring clear succession planning and growth opportunities.
Drive a culture of safety, ensuring compliance with all OSHA and company safety regulations.
Create a sense of ownership and responsibility at all levels, encouraging employees to take initiative and make data-driven decisions.
Operational Excellence & Continuous Improvement
Direct day-to-day operations, ensuring that processes for receiving, inventory management, picking, packing, and shipping are executed efficiently and accurately.
Implement Lean, Six Sigma, or similar process improvement methodologies to optimize workflows and reduce costs.
Establish and monitor KPIs, ensuring alignment with business goals, and initiate corrective actions when targets are not met.
Manage labor planning and scheduling to ensure optimal staffing levels based on volume forecasts and operational requirements.
Oversee the management of warehouse technology systems (e.g., WMS, automation tools) to improve operational performance.
Business Acumen & Strategy Execution
Collaborate with senior leadership to align distribution operations with corporate goals and customer expectations.
Analyze financial reports and P&L statements, taking ownership of budget management, cost controls, and capital expenditure planning.
Drive decision-making through strong business acumen, identifying opportunities for cost reduction, service improvement, and process innovation.
Build partnerships with cross-functional teams, including supply chain, procurement, customer service, and transportation, to improve service levels and operational efficiency.
Participate in strategic initiatives related to expansion, automation, and facility upgrades.
Stakeholder & Customer Management
Act as the point of contact for internal and external stakeholders on distribution-related matters, providing updates on service levels, capacity, and improvements.
Build and maintain relationships with key partners, vendors, and service providers to ensure smooth supply chain operations.
Collaborate with sales, marketing, and customer service teams to understand customer needs and align distribution operations to meet or exceed those expectations.
Qualifications
Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field.
7+ years of experience in distribution, logistics, or supply chain management, with at least 6 years in a leadership role.
Proven experience leading large teams in a high-volume, fast-paced distribution environment.
Strong understanding of distribution and warehouse technologies (WMS, TMS) and continuous improvement methodologies (Lean, Six Sigma).
Excellent leadership skills, with a track record of building high-performance teams and fostering a positive work culture
Strong business acumen, with experience managing P&L, budgeting, and financial performance in a distribution setting.
Exceptional communication, problem-solving, and organizational skills
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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Skills Required
- Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field
- 7+ years of experience in distribution, logistics, or supply chain management
- At least 6 years of experience in a leadership role
- Experience leading large teams in a high-volume, fast-paced distribution environment
- Strong understanding of warehouse technologies, including WMS and TMS
- Experience with continuous improvement methodologies such as Lean and Six Sigma
- Strong leadership skills and experience building high-performance teams
- Experience managing P&L, budgets, and financial performance in a distribution setting
- Exceptional communication, problem-solving, and organizational skills
Petco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Petco and has not been reviewed or approved by Petco.
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Healthcare Strength — Health coverage spans comprehensive medical, dental, and vision with multiple PPO/HMO options, $0‑copay virtual care, mental‑health resources, and programs like Carrum. The presence of an EAP and region‑specific choices indicates robust access and support.
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Parental & Family Support — Family supports include paid parental leave at full pay, adoption and fertility benefits, and gender‑affirming care. Additional leaves such as pet bereavement complement core PTO and disability coverage.
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Retirement Support — Long‑term financial programs feature a 401(k) with company match and an Employee Stock Purchase Program. Savings tools like HSAs/FSAs further bolster financial wellness.
Petco Insights
What We Do
Shop Petco for pet supplies, food, treats, & in-store services. Save 35% with repeat delivery or 25% on curbside pickup at your local Petco. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners. Since our founding in 1965, we’ve been trailblazing new standards in pet care, delivering comprehensive wellness solutions through our products and services, and creating communities that deepen the pet-pet parent bond. We operate more than 1,500 Petco locations across the U.S., Mexico and Puerto Rico, including a growing network of more than 100 in-store veterinary hospitals, and offer a complete online resource for pet health and wellness at petco.com and on the Petco app. In tandem with Petco Love (formerly the Petco Foundation), an independent nonprofit organization, we work with and support thousands of local animal welfare groups across the country and, through in-store adoption events, we've helped find homes for more than 6.5 million animals.
