What You’ll Do
- Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and, among other things, strategic pricing.
- Develop and create customized shipping solutions based on budget and customer needs.
- Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
- Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.
- Bring a growth-oriented, support the customer, win-the-day attitude to the floor.
- Become an expert in our business model and competitive advantages, and our proprietary software.
- Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers.
- Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis.
Qualifications
- 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.
- Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields.
- Eager to contribute to a high-energy environment. You will build your career in an office, over the phone alongside a team of your peers.
- A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit.
- A proven ability to build relationships and establish rapport with peers, leaders, and clients alike.
- A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Leave the suit and tie at home; our dress code is casual.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
What We Do
At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners.
The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises.
Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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